Fuel Card Sales Manager at Galana Oil Kenya Ltd

About The Role
The Fuel Card Sales Manager will be responsible for the development, management and coordination of the Fuel Card service and related activities to ensure effective and efficient service delivery to customers, and as a result enhance service uptake and build long term loyalty.
Key responsibilities:-

• Develop and implement strategies for Fuel Card business growth and profitability.
• Formulate Fuel Card pricing, discount policies and the payment solutions.
• Market and sell the Fuel Card and payment solutions system.
• Manage customer relationships through regular engagements and swift resolution of customer complaints.
• Offer leadership and guidance to the Fuel Card team in their day to day activities.
• Manage Fuel Card equipment and infrastructure in consultation with IT and 3rd party vendors to ensure the system is working optimally.
• Continuously evaluate the anti-fraud features and propose system upgrading.
• Conduct market intelligence, lead in innovation and align with emerging business trends.
• Prepare annual budgets and monthly business performance reports.

Requirements:-

• Degree in Business or any related field.
• At least 5 years of experience in a commercial environment; experience in Fuel Card payment solutions will be an added advantage.
• Excellent customer service skills.
• Ability to interpret and negotiate contracts.
• Excellent analytical and problem solving skills.