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Twiga is a mobile-based supply platform for Africa’s retail outlets, kiosks, and markets stalls.
The role holder takes custody of conforming products from the warehouse on behalf of the customers on the assigned route, makes deliveries of products in good condition, on time and in full in adherence with the delivery manifest, receives and banks payments in keeping with company policy and will reconcile the day’s deliveries, cash, product, and assets position with the transaction data/records, and make good for any variance prior to signing off from the shift at the end of each day.
The Fulfilment Representative contributes to revenue growth by building a trusted relationship with customer, analyzing his/her business, cross-selling and upselling products and migrating the customer to Soko Yetu and cashless payments in line with the organizations objectives.
Customer Experience
Key Responsibilities
Delivery Efficiency
Asset Management
Market Insights and Reporting
Minimum Qualifications And Requirements
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