GBV Caseworker at International Rescue Committee

Job Description

• The GBV Caseworker will be responsible for the provision of case management and psychosocial support to GBV survivors & persons at risk. She will ensure complete care and treatment of GBV survivors, including referrals to partner agencies for further case management. The position holder will provide psychosocial support including group therapy, conduct GBV awareness-raising activities and GBV screening, build capacity of partners, and facilitate and supervise Girl Shine curriculums and School GBV Health clubs.

Key Responsibilities.

Case Management

• Provide professional and confidential services to survivors of GBV, grounded in the IRC’s holistic, survivor-centered case management approach.
• Document client data accurately in the intake forms and consent forms and ensure they are under lock and key.
• Provide assessment and counseling both at individual and group level as the situation demands.
• Ensure all work with GBV survivors is confidential and that ethical practices are observed.
• Ensure the GBVIMS is accurately updated on a regular basis.
• Participate in the development of case management monitoring systems and help to ensure that GBV community workers utilize these systems correctly and consistently.
• Participate in preparation of all relevant reports regarding the IRC’s psychosocial activities.
• Development of referral networks between partners implementing GBV and implementation of referral pathways.
• Participate in the interpretation of the analyzed data on trends and work with Senior WPE officer to disseminate information to all relevant stakeholders.
• Participate in the development of the case management monitoring tools and systems and ensure that all community staff that are required to utilize it are trained in the correct way of handling the systems.
• Participate in the preparation of accurate reports for all Psycho-social related activities.

Coordination and Networking.

• Maintain and strengthen existing networks through other service providers at the community level, to ensure that survivors receive quality services and support both at the agency levels.
• Participated in capacity building training for the local partner’s around psychosocial support.
• Strengthen and maintain networks with community leaders, women leaders, and service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration, and coordination among partners (protection, health, legal, and psychosocial sectors)
• Work in collaboration with community volunteers to ensure ongoing needs of women and girls are being met through prevention-related activities.
• Monitor monthly community outreach plan with community volunteers, based on case trends and ongoing needs of women and girls.
• Actively participate in scheduled meetings such as the Case Conferences and SGBV inter-agency meetings.
• Identify new community structures to work with to ensure wholesome support to the clients.
• Strengthen existing referral systems and networks of psychosocial service providers.
• Assist in development of referral networks between local partners implementing GBV and implementation of referral pathways.
• Organize and conduct trainings for partners on relevant organizational development areas and support peer learning between IRC and the local partner.
• Development of referral networks between partners implementing GBV and implementation of referral pathways.

Community Engagement and Outreach

• Conduct sensitization, dialogue, and mediation sessions with the wider population about GBV related issues.
• Facilitate formation of groups for survivors of GBV and other vulnerable groups at the women & girls’ safe space.
• Identify and strengthen Community structures through engaging community leaders, county govt and other stakeholders to ensure that the women & girls receive adequate support at the community level.
• Support in the dissemination of relevant information during Community SGBV prevention forums and meetings.

Training, Mentorship & Coaching.

• Supervise and provide training, mentorship, and other technical support to community workers directly involved with the psychosocial component of the International Rescue Committee’s GBV Programme.
• Provide leadership and guidance regarding psychosocial activities to all community workers to ensure all Programme activities meet best practice standards.
• Monitor and supervise case management, including capacity building through training and on-the-job training of community workers/volunteers. Training topics should include active listening and effective communication, action, and safety planning, GBV guiding principles, GBV basic concepts, and other related topics.

Others.

• Fulfil any other duties and responsibilities as assigned.
• Respect the code of conduct and policies of the IRC and the standards of the GBV team.
• Adhere and uphold the IRC Way (integrity, Service and Accountability) at the respective areas of work.

Key Result Areas

• The GBV/WPE Kenya Programs’ goal is to enhance survivors’ utilization of quality services responsive to their needs and strengthen community-based structures and solutions to better protect women and girls, promote their empowerment to access opportunities, services, and support.

Qualifications

• Diploma in counseling and/or psychology. A Social Science or related degree is preferred
• Minimum 2 years of direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
• Clear understanding of gender, abuse of power, and issues surrounding violence against women
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.   
• Able to uphold high ethical and professional standards.
• Able to always maintain the highest levels of confidentiality and respect for clients.
• Problem solving and conflict resolution skills.
• Ability to promote the values of equality, non-discrimination, and human rights for all.
• Experience in participatory techniques and community mobilization
• Able to lead, train, supervise, facilitate, and motivate GBV Community volunteers in their respective tasks in a professional, respectful, and supportive manner
• Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
• Able to coordinate multiple tasks while maintaining attention to quality and detail. 
• Able to work as part of a team.
• Strong knowledge of computer applications, including MS Word and Excel.
• Willingness to work in a hardship area.
• Fluency in English, including writing clear and concise reports.