General Manager at Broll Kenya Limited

We are looking for an innovative, forward-thinking, and experienced individual to fill the position of General Manager (Garden City Mall) . The position will report to the Portfolio Executive.

 Job Purpose.

The overall purpose of this role is be to deliver a positive return on investment through achieving projected income growth of the mall and effective asset Management and control.

 Main areas of Responsibility

1. Coordinate the preparation of accurate budgets as per the annual budgeting cycle
2. Analyze and track operating costs against approved forecasts
3. Analyze monthly income/expenses, financial statements, and management reports
4. Control overhead costs including wage and salary allocation, County payments and ensure statutory payments are made within stipulated timelines
5. Calculate operating costs for charge-out to tenants and ensure recovery of operational costs in accordance with lease terms
6. Execute prudent credit management procedures
7. Coordinate the preparation of monthly, annual and other management reports
8. Manage the procurement of cost-effective services and performance of contractors
9. Coordinate the preparation of profitable leasing contracts
10. Ensure that all buildings, grounds, and equipment are well maintained and in optimal working condition
11. Keep abreast of all mall activities in respect of tenant movement, new developments, major vacancies and other management strategies
12. Plan, coordinate, and drive mall marketing, advertising and promotions activities
13. Manage the tendering process
14. Formulate and propose the business plans for the mall
15. Facilitate general maintenance of buildings and premises including refurbishments and major repairs as required
16. Responsible for compliance of Occupational Health and Safety and all other statutory requirements
17. Review rental income quarterly and ensure the best possible rate is achieved and maintained
18. Participate in selection and hiring of new staff and assignment of duties as necessary,
19. Provide leadership to assigned staff through effective setting delegation and communication

Required Education &Experience

1. Degree in Property Management/ Business/Economics/Finance or related filed
2. 10 years of related experience, with at least 5 years in a similar role managing a shopping mall above 30,000sqm
3. Excellent understanding of Mall Management procedures and practices
4. Knowledge of budgeting, service contracts, and leasing agreements
5. Strong problem-solving skills
6. Ability to use all related maintenance equipment and computer applications
7. Multi-cultural mall management experience will be an added advantage
8. Strong sales, negotiation communication, and people management skills
9. Current membership and in good standing with Estate Agents Registration Board