Global Automation Specialist at Relief International (RI)

About the Opportunity.

• Reporting to the Global IT Manager, The Global Automation Specialist, will be a technical expert within the IT team. By using new automated processes that you will create, replacing traditional ways of working, your input will improve overall productivity within the organization.
• You will advise and be the focal point for process automation within RI’s global IT infrastructure, promoting automated workflows, and developing solutions to strengthen workflows and applications.

Your responsibilities will be

Maintain and Support Existing Business Processes

• Maintain and provide ongoing support for all existing automated or semi-automated Business Processes throughout the organization
• Keeping a list of RI Business Processes Status tracker.
• Smartsheet Management administrator – using Microsoft Power platform.
• Power BI Management

Power Automate Development

• Work closely with all RI stakeholders to develop, test, document and maintain Business Process Automated Solutions using Power Automate, by integrating existing workflows and systems.
• Work closely with the ISWG (Information System Working Group) to ensure CDM (common data model) structure is properly followed throughout all data flow.

Automate IT Processes

• Utilize Power Platform solutions to transform current IT processes into automated processes.
• Focus on the IT authorization structure, deploy automated solutions to improve productivities while reducing the risks associated with the IT Admin’s errors.

Training

• Complete and fulfill all IT training requirements
• Educate RI users about Automated Business Processes and host frequent brainstorming sessions.

Safeguarding

• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with RI’s safeguarding and protection policies, ensure your job-related activity and practice is compliant with safeguarding standards.
• Ensure that your behaviour inside and outside of work promotes the values outlined with RI’s code of conduct and safeguarding policies
• Remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures.

About You.

You will bring the following experience and skills.

• Bachelor’s degree in Computer Science or equivalent work experience.
• Proven experience working within Robotic Process Automations (RPA) with Power Automate developing and working with attended and unattended bots in an enterprise environment
• Expert in PowerApps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint, and M365 environment administration
• Proven track record with Smartsheet, Azure DevOps
• Holder of “Microsoft Power Automate RPA Developer” or similar certification would be highly preferred
• Knowledge in AI, Machine Learning desirable
• Advanced troubleshooting and multi-tasking skills
• Strong communication skills in English