Global Lead, Operations and Supply Chain at Aga Khan Development Network (AKDN)

Strategy and Standardization:

• Develop and implement a global operations strategy that aligns with AKF's overall mission and goals.
• Establish and maintain standardized processes for procurement, logistics, and administrative functions across all country offices.
• Identify and implement best practices to optimize efficiency and effectiveness in global operations.
• Lead the development and implementation of sustainable practices within the supply chain, aligning with AKF's environmental commitments.
• Coordinate closely with the Climate Data Analyst to use AKF’s quarterly GHG emission data to inform the development of GHG reduction strategies.
• Lead the AKF Net Zero carbon programme, in accordance with the AKDN’s environment and climate commitment statement.
• Establish systems for reducing Scope 1 and 2 GHG emissions from own assets (buildings and vehicles)
• Establish systems to assess and reduce Scope 3 emissions from procurement
• Support country teams to develop and implement country-level net zero plans and pathways to 2030.
• Work closely with the AKDN Climate Change Coordinator to ensure alignment with wider AKDN environment and climate commitments.

Leadership and Collaboration:

• Provide strategic direction to in-country operations teams.
• Foster collaboration and knowledge sharing among country offices.
• Ensure accurate data collection and reporting for environmental sustainability.
• Coach and mentor operations staff, overseeing performance metrics.
• Facilitate sustainability discussions through community calls and workshops.

Systems and Technology:

• Evaluate technology solutions for optimizing global operations.
• Develop, implement and maintain data integrity and reporting frameworks across offices.

Risk Management and Compliance:

• Implement risk mitigation strategies for operational resilience.
• Ensure compliance with regulations and legal requirements in all countries.
• Maintain internal controls to safeguard assets and mitigate financial risks.

Communication and Advocacy:

• Communicate effectively with senior management on global operations performance.
• Advocate for resources and support for efficient operations.
• Represent operations and supply chain at a global level.

Experience and Qualifications:

• 8-10 years of relevant experience in operations management, supply chain management.
• Bachelor's degree in business administration, supply chain management, logistics, or a related field. A master's degree is preferred.
• Professional certifications in operations management, supply chain management, or related areas (e.g., CSCP, CPIM, PMP) are highly desirable.
• Proven track record of successful project management, preferably with experience managing complex, multi-country projects in the development or humanitarian sector.
• Strong understanding of sustainable procurement principles and practices, with experience implementing sustainable procurement initiatives in a global context.
• Excellent analytical and problem-solving skills, with the ability to identify inefficiencies, develop innovative solutions, and drive continuous improvement.
• Demonstrated leadership and team management skills, with experience leading diverse teams and fostering a culture of collaboration, innovation, and excellence.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels of the organization.
• Proven ability to work effectively in cross-cultural and multi-disciplinary teams, with a commitment to diversity, equity, and inclusion.