Head of Strategic Projects at Educate!

Operationalization of Functional Vision

Take the vision set by the functional leader and take it to the next stage to create a process for refining strategy, defining details for how it might go from idea on paper to an operational system, and ensuring execution/uptake. The content of the builds will be driven by existing functional leadership, this role will be project managing the end-to-end process. 

• Resources and tools - Oversee tool and resource creation process including tool design, analytical processes, engagement of internal and external experts, and construction of high-quality outputs including guides, checklists, briefs, and many possible other materials.
• Process improvement: Facilitate process to identify and prioritize improvement initiatives (e.g.identify inefficiencies, streamline processes) with function leaders. Manage the execution of those initiatives. 
• Work collaboratively within and across functions/teams at Educate! - Typical collaborators include the Head of People Operations, Head of Talent Acquisition, Director of Impact Evaluation, Head of Performance Metrics, and the Director of Product Operations, to name a few.  

Process Documentation & Document Management

• Documentation of strategic processes - To date, teams have developed ways of working that work for them, resulting in some disparate processes. This role will identify opportunities for shared processes and create clear, user-friendly SOPs, guides and tools for the teams to use. Improving them from time-to-time.
• Document management infrastructure - Build and manage document and resource infrastructure through the development of a document management system (we use G-drive). 
• Maintain knowledge management and access - Keep the intranet up to date and ensure resources are thoughtfully organized and easy to access across the infrastructure.

Strategic Project Management (outside of builds)

• Internal strategic project planning: Support internal strategic project project planning, developing deliverables, and coordinating with contributors and users. 
• Project management: Lead project management including day-to-day cross-functional team coordination and alignment with strategy.
• Operationalization and handovers: Plan and execute handovers of strategic projects to position the receiving team for success after they are operationalized.
• External relationship management: Manager end-to-end relationships with external research projects, consultants, vendors, etc
• Other strategic projects as required but functional leadership

Qualifications

• We're looking for an entrepreneurial, "get stuff done" teammate with 6-8 years of relevant experience.
• Excellent interpersonal and communication skills and the ability to work effectively in a multicultural environment.
• At least 6 years of experience working in an administrative function, with 4 of those being in a research and/or operational role.
• Extremely organized and able to thrive in a fast-paced, ever-changing environment, juggling multiple competing priorities and responsibilities.
• Adaptive and able to quickly switch or entirely change activities to meet team needs.
• Very high attention to detail. 
• Strong project management, able to assess and negotiate trade-offs with respect to juggling multiple tasks and workstreams.
• Self-motivated with strong personal organizational skills. Able to get things done with little direction or supervision coupled with discretion in elevating key updates, questions and recommendations.
• Have a clear and confident communication style to manage stakeholder expectations and to bring stakeholders along in changes to processes and adapt to new systems.
• Must be curious and seek to learn and improve while also simultaneously proactive and solutions oriented.
• Experience building or improving systems and processes.
• A solid understanding of research processes, experience working on M&E, data collection, data analysis, and/or research is a plus.
• A solid understanding of people processes, experience working on HR systems is a plus.