Head of Transactional Banking at Equity Bank Kenya

Key Responsibilities: 

Strategic Leadership

• Design and execute the Bank’s enterprise-wide Transactional Banking strategy, ensuring strong alignment with overall corporate objectives, growth priorities and customer value propositions.
• Champion innovation and digital transformation across payments, cash management, and distribution channels to enhance scalability, efficiency, and market competitiveness.
• Position Equity Bank as a market leader in payments and transaction banking, leveraging technology, partnerships and customer insights to deliver differentiated solutions.
• Enterprise Segment Enablement
• Design and deliver scalable transactional solutions that unlock growth across key customer segments, including:
• Retail transaction growth and digital payments adoption
• SME merchant acquiring, collections and working capital solutions
• Corporate and institutional cash management platforms
• Public sector collections, disbursements and treasury flows
• Partner with Segment Heads and Relationship Teams to strengthen client relationships through transaction-led value propositions and integrated banking solutions.

Payments & Cash Management

• Lead the development, commercialization, and scaling of best-in-class transaction banking solutions, including:
• Corporate cash management platforms
• Bulk payments and digital collections infrastructure
• Liquidity and treasury management services
• Oversee seamless integration with national and international payment schemes, ensuring interoperability, security, and operational excellence.

​​​​​​​Channels Leadership (ATM & Agency Banking)

• Provide strategic oversight of the ATM network, driving optimal coverage, uptime reliability and performance efficiency.
• Scale and strengthen Agency Banking, enhancing agent network growth, liquidity management and compliance governance.
• Optimize the Bank’s channel mix to improve accessibility, customer experience and cost-to-serve across the distribution ecosystem.

Merchant Acquiring & Digital Acceptance

• Lead the Bank’s merchant acquiring strategy, accelerating merchant onboarding and point-of-sale (POS) deployment across key sectors.
• Grow merchant revenue and transaction volumes through innovative payment acceptance solutions.
• Strengthen strategic partnerships with card schemes, fintech partners and payment technology providers.
• Expand e-commerce and digital acceptance capabilities, enabling businesses to thrive in the digital economy.

Financial Stewardship & Risk Management

• Own and drive the Transactional Banking P&L, delivering sustainable growth in fee and commission income.
• Strengthen revenue generation through transaction-led banking, deepening wallet share across all customer segments.
• Ensure full regulatory compliance and robust governance, aligning operations with applicable banking and payment regulations.
• Enhance fraud prevention, operational risk management, and internal controls, safeguarding the integrity and resilience of the Bank’s transactional platforms

Qualifications

Education and Qualification

• Bachelor’s Degree in a relevant field such as Finance, Banking & Finance, Business Administration, Economics, Accounting, Commerce or Information Systems/Technology.
• Master’s Degree in MBA (Master of Business Administration), Finance / Financial Engineering, Strategic Management, Digital Finance or Financial Technology (FinTech) is highly preferred.
• Professional Qualifications / Certifications in Payments & Transaction Banking Certifications, Risk & Compliance, General Banking / Leadership, Project & Change Management etc
• 12–15 years of progressive banking experience, with a strong track record in transaction banking, payments, or digital financial services.
• Minimum 7 years in senior leadership positions, demonstrating the ability to lead high-performing teams and drive enterprise-wide transactional initiatives.
• Proven experience managing P&L and delivering sustainable revenue growth across multiple transaction banking products and channels.
• Deep expertise in regulatory frameworks, payment systems, and operational risk management within banking and digital financial services.
• Experience serving diverse customer segments (Retail, SME, Corporate, Institutional, and Public Sector) is highly desirable.