Hotel Manager at a Well-Established Hospitality Company

JOB DESCRIPTION FOR HOTEL MANAGER

• Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated 
• Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations 
• Supervise Hotel's staff 
• Manage the Hotel to achieve the set financial target 
• Meet and Greet guests 
• Establish and maintain cordial relationships with hotel members 
• Responsible for preparing budgets, marketing strategies and setting targets for the Hotel 
• Prepare and submit reports to the Management Committee of the Hotel 
• Live on Hotel's premises and be on call 24 hours a day to resolve problems or emergencies 
• Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits, such as need for increase in subscription 
• Recommend capital expenditures for acquisition of new equipment, which would increase efficiency and services 
• Approve requisitions for equipment, materials, and supplies within limits of the budget 
• Direct investigations into causes of customer complaints and report to Management Committee, if necessary 
• Negotiate contracts with equipment and materials suppliers 
• Act as representative before government commissions or regulatory bodies during the review of policies or procedures
• Conduct performance appraisal/review for staff members under your supervision 
• Meet regularly with department heads to keep informed, offer direction, plan and coordinate 
• Responsible for informing new members of the Hotel's rules and regulations 
• Responsible for the overall management of the operations of the Hotel