Housekeeper at Bible Translation and Literacy

Job Summary: 

Reporting to the Assistant Manager Catering and Accommodation, the Housekeeper will be charged with ensuring a clean, safe, hygienic, orderly environment for our guests with a view of maintaining and strengthening our reputation. He or she will ensure professional cleaning of the guestrooms and public areas including conference halls.

Duties and Responsibilities

• Professional cleaning of guestrooms and all public areas within the establishment.
• Performing laundry related duties as per the set standards and management of the linen room
• Identifying and reporting any repair/maintenance related issues for action by the maintenance department
• Reporting all lost and found items to the front office and management.
• Maintaining a par stock of guestroom supplies and amenities at all times.
• Maintaining and replenishing cleaning supplies
• Ensuring timely compilation and submission of the room status report to the front office
• Assisting guests with requests and answering questions as necessary to ensure a high level of
  customer satisfaction at all times
• Ensuring security of guest rooms and privacy of guests
• Cleaning and setting up of conference/meeting halls

Qualifications and Skills

• Have a minimum of a certificate in Housekeeping and laundry from a reputable Institution
• Minimum of three years proven working experience in star rated establishments
• Basic computer knowledge and use of Hotel Property Management System (PMS)
• Good communication skills