Human Resource Manager at Richland Security Services

Role Overview

• The Human Resource Manager will own the end-to-end people function at RSS—shaping policy, safeguarding compliance, and enabling a high-performance culture that supports our security teams in the field and at headquarters. You will act as a strategic partner to senior leadership, ensuring that every HR process—from recruitment to exit—is fair, efficient, and aligned with Kenyan labor law and global best practice.

Core Responsibilities

Area    

What You'll Do

• Compliance & Governance    - Ensure 100 % adherence to the Employment Act, OSHA, NSSF, NHIF, data-privacy, and any new statutory requirements.- Keep contracts, employee handbooks, and HR policies continuously updated.- Liaise with external counsel; represent RSS in tribunals or court when required.
• Employee Relations & Union Liaison    - Maintain constructive relationships with unions; manage collective bargaining agreements.- Advise managers on disciplinary matters; chair hearings and ensure procedural fairness.- Mediate grievances, workplace disputes, and whistle-blowing cases to timely resolution.
• Performance & Talent Management    - Design, roll out, and monitor KPIs and annual appraisal cycles.- Identify skills gaps and craft training / succession plans.- Drive recognition, reward, and career-path frameworks that boost retention.
• Recruitment & On-boarding    - Lead full-cycle recruitment for all business units, balancing speed and quality of hire.- Champion employer branding and inclusive hiring practices.- Oversee induction programmes so new hires reach productivity swiftly.
• HR Analytics & Strategy    - Track HR metrics (turnover, absenteeism, cost-per-hire, engagement scores).- Provide data-driven insights and quarterly reports to leadership.- Propose HR initiatives that lower risk and raise workforce productivity.
• Well-Being & Culture    - Coordinate wellness programmes, EAP services, and safety training.- Foster a culture grounded in RSS’s core values: integrity, vigilance, and service.- Lead diversity, equity, and inclusion (DEI) initiatives company-wide.

Minimum Requirements

• Registration: Member in good standing of the Human Resource Management Institute of Kenya (HRM-I)
• Education: Bachelor’s degree in Human Resource Management or related field
• Certification: Valid HR practicing certificate
• Experience: 5 + years in an HR Manager / Senior HR Officer role, preferably in security, FMCG, logistics, or other 24/7 operational environments
• Proven knowledge of Kenyan labor legislation, industrial relations, and HR best practice
• Demonstrated ability to lead change, influence cross-functional teams, and resolve conflict
• Strong analytical, negotiation, and communication skills (both written and verbal)

Why Join RSS?

• Mission-Driven Work: Protecting people, assets, and critical infrastructure across East Africa.
• Growth: Be the architect of a maturing HR function during an exciting expansion phase.
• Impact: Your policies will directly affect front-line security personnel and corporate culture alike.