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    • Openings at Corporate Staffing

    Posted: Aug 30, 2022
    Deadline: Not specified
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  • ICT Associate

    Responsibilities

    • Collect and interpret data, analyze results using statistical techniques and provide ongoing reports (Zoho CRM, social media, zoom (Webinar and meetings)
    • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
    • Acquire data from primary or secondary data sources and maintain databases/data systems (Zoho, campaign, social media, zoom (Webinar and meetings)
    • Identify, analyze, and interpret trends or patterns in complex data sets using Tableau, SPSS, google analytics and Zoho analytics
    • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
    • Work with ICT executives and management to prioritize business and information need
    • Will support the other ICT team members on a need basis with general company ICT
      support (both hardware and software)
    • Actively take part in system implementation and train staff on the implementation of
      new ICT systems and/or procedures.
    • Assist the ICT Associate (Service delivery) in their day-to-day work.
    • CRM contact database clean-up and successful implementation by all team member

    Expected Results:
    Data analysis and development

    • Analyse and translate business requirements and develop Zoho CRM and Dynamics 365 Views and Business Warehouse (BW) data models.
    • Coordinate the analysis of the requirements and development of visualizations and reporting solutions.
    • Design and develop reports and visualization products using tools like Zoho Analytics Cloud and Microsoft PowerBi.
    • Coordinate the implementation of the Extract, Transformation and Load (ETL) process to bring data from various data sources into data repositories and warehouses.

    BI, Data support and maintenance

    • Ensure the performance of data sanity checks and unit testing of reports; coordinate the participation in end-user testing for bug fixing and issues resolution.
    • Coordinate assessment and ensure fixes are applied by troubleshooting and
      resolving reporting and BI incidents and problems.
    • Monitor and apply performance improvements to ETL processes. o Analyse and investigate BI issues and apply fixes as / when needed
    • Analysis and documentation
    • Manage the documentation and activities performed.
    • Draft and publish PowerBi data analytics processes for staff internally.

    Education:

    • Bachelor’s Degree in Computer Science, Information Systems, or related field
    • ITIL Foundation or MCSE, PowerBi Certification

    Experience: Required:

    • A minimum of two (2) years of progressively responsible professional experience in the field of ICT, Electronics, Information Systems, or other related fields is required.
    • A minimum of three (3) years of experience with PowerBi or Zoho Analytics.
    • Minimum 2 year of experience with data integration, cleansing, ETL related areas.
    • Minimum 2 year of experience with Microsoft SQL or any other database tool

    How To Apply
    If you meet the above requirements, please email your CV & motivation letter as a single file by 1st September 2022 under the subject “ICT Associate – Data Analytics” to: talent@ahb.co.ke

    Check how your CV aligns with this job

    Method of Application

    Send your application to talent@ahb.co.ke

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