Impact Communications Manager at Sama

Key Responsibilities: 

• Help create stories and narratives highlighting Sama’s social impact and sustainability efforts for internal and external audiences, including customers.
• Manage all stages of the development of content, including identifying topics, coordinating with internal stakeholders, helping create storylines, editing content, and sharing content in multiple mediums or on various platforms.
• Collaborate with project teams, Marketing, and other members of the Impact team to determine elements of Sama’s impact to highlight or to further research.
• Conduct semi-structured and structured interviews with members of Sama’s impact workforce and community members.
• Provide guidance and support to team members sharing their stories in written or video testimonials.
• Develop, deploy, and manage impact data collection instruments, including interview protocols and surveys.
• Lead efforts to collect data to monitor and evaluate social impact and sustainability in East Africa.
• Enhance and maintain impact data management systems and data sharing processes.
• Represent Sama at events focused on impact and serve as the primary point of contact for impact partnerships in East Africa.

Requirements:

• Bachelors Degree in relevant field.
• Experience conducting research and/or supporting monitoring and evaluation systems (in a project/program or academic setting).
• Experience using information from multiple sources to tell stories in various formats (narratives, videos).
• Solid project management and organizational skills.
• Experience conducting semi-structured interviews.
• Ability to use data to tell compelling stories.
• A collaborative approach and ability to work with colleagues from diverse backgrounds and time zones.
• A strong commitment to advancing social impact and sustainability.
• Advanced English language proficiency

Good To Have:

• Experience using survey development platforms and data analysis tools (e.g., SurveyMonkey).
• Experience collecting and managing qualitative and quantitative data from multiple sources.
• Experience building and maintaining community and global partnerships