Information Communications and Technology (ICT) Officer at University of Nairobi

ADVERT REF, AD/1/8/25 – ONE (1) POST

Job Summary

• Reporting to the Project Manager, the ICT officer will be responsible for overseeing the project’s technology systems, ensuring their efficiency, security, and functionality. This positioninvolves overseeing the setup, maintenance, and efficient operation of ICT systems to support project objectives.

Duties and Responsibilities

• Collaborate with project managers and stakeholders to understand technology requirements. Develop ICT strategies aligned with project goals and timelines.
• Lead the setup and configuration of ICT infrastructure necessary for the project, including hardware, software, and network systems.
• Provide hands-on technical support to project team members and beneficiaries. Troubleshoot and resolve ICT-related issues promptly to minimize disruptions.
• Integrate various technology tools and platforms to streamline project workflows and beneficiary training/learning solutions. Evaluate and recommend new technologies that could enhance project efficiency.
• Implement and enforce security measures to protect project data and systems from potential risks and cyber threats.
• Conduct training sessions for project staff and beneficiaries on ICT tools and systems.
• Develop documentation and manuals to facilitate effective usage of technology resources.
• support in the identification of vendors for procurement, maintenance, and support of ICT equipment and services.

Job Specification

• Bachelor’s degree in either Information Technology OR Computer Science or a related field.
• Minimum five (5) years’ experience in a project-based ICT role, preferably in a training set up. Experience with user support and training is an added advantage
• Proficiency in setting up and maintaining ICT systems including hardware, software, and networks.
• The following skills: Strong problem-solving abilities and the capacity to troubleshoot technical issues; excellent communication skills and the ability to collaborate effectively with project teams; Project management skills and the ability to work within project timelines and budgets.
• Knowledge of data security best practices and experience implementing security measures.
• Certifications relevant to ICT project management are advantageous.