Agile Tools Administrator at Innovative Software Technologies Ltd

Key Accountabilities

• Manage the relationship between MPA and vendors who supply work management tools, including Atlassian, TeamRetro and Rentouch (PI Planning)
• Provide a consistent approach to access management across work management tools
• Align licence needs with Agile Release Train designs and facilitate the process through Finance and Procurement
• Liaise with Cyber Security and revoke access across MPA tools and systems for leavers
• Apply configuration changes using automation and configuration management tools
• Monitor and maintain the technology tools performance whilst also troubleshooting issues and outages
• Build realtime MPA reporting dashboards across all levels within the organisation ensuring data integrity and accuracy
• Build and maintain an internal wiki with technical documentation and manuals aligned with current IT policies

Core competencies, knowledge, and experience:

• Strong understanding of / experience with agile ways of working
• Full-stack development experience
• Proven experience as a Systems Administrator or similar role with a background in programming
• Knowledge of system security and data backup/recovery
• Experience with databases and patch management
• Familiarity with various operating systems and platforms
• Knowledge in application compatibility to ensure new tools features are compatible with the IT infrastructure
• Focus on real value delivered to the business and customers
• Strong data analytical skills, able to identify solutions to complex problems
• Able to communicate and influence with tact and diplomacy
• Demonstrable numerical, analytical, and verbal skills, in particular well-developed written and verbal communication skills in English

Desirable

• Educated to degree level or equivalent work experience
• Knowledge and appreciated of the Scaled Agile Framework
• Experience with Heroku Cloud Application Technology
• FinTech, Mobile Payment or Financial Payment Service Experience