International Internship - Business Analyst at CMA CGM

Position Summary:

This position reports to the Cluster Chief Commercial Officer. It is a 6 months internship based in Nairobi, Kenya.

This role is a key function in the sales organization responsible for analysis of market data to identify business opportunities. As such, the duty of the intern is to assist the Chief Commercial Officer with all data analytics and report generation actions, He/She will be required to establish strong relationships with internal and external stakeholders (including customers) to enable him/her to gain a good understanding of the dynamics of the market.

He/she is also expected to assist with all business development projects in the agencies by preparing business plans for new initiatives and following up on existing projects.

Main tasks and Responsibility

• Assist the chief commercial officer in market analysis aiming at establishing the market size and CMA CGM market share
• Gain good understanding of the overall business of the customers to be able to come across other business opportunities to up-sell or cross sell other CMA CGM Products and grow share of wallet.
• Assist the chief commercial officer with competition analysis for benchmarking purposes and channeling back to the organization valuable market intelligence information regarding the business.
• Work with the Sales Managers to develop the sales portfolio in the cluster and assist to implement strategies for product diversification.
• Follow up the overall cluster performance per agency and maintain dashboards accordingly.
• In collaboration with the team, participate in market studies to identify new business opportunities for CMA CGM and to assist to bring on board new business within the corridor.
• Participate in commercial meetings in the cluster. Share CMA CGM performance and relevant market information in these meeting.
• Periodic Performance Reporting in the cluster as required by different teams: Sales, Local Managements, DRO and HO.
• Assist the chief commercial officer to review business plans and to drive business development projects especially the Inland projects.
• Assist inhouse PICs to follow up files submitted to seek approval in regard of business development project
• Assist inhouse PICs to promote CMA CGM Support Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA)
• Coordination with HO/RO, Lines & Agency on Maritime Services
• Prioritize Lines’ instructions to Commercial Manager and Sales Reps
• Support the chief commercial officer in co-ordinating activities within the sales team.

Required Competencies:

• Master degree in any business-related course, post graduate qualification preferred.
• Excellent data analysis and diagnostic capabilities.
• Be familiar and constantly up to date with the latest global and regional maritime trade developments, changing market environments and competitors updates as far as perishable and reefer businesses are concerned
• Familiar with MS Outlook, MS Project or other project and time management software applications.
• Excellent analytical, presentation, follow up, decision-making, problem-solving, interpersonal, negotiation, conflict-management and time-management skills.
• Excellent communication (verbal and written) skills in English to technical and non-technical audiences of various levels in the organization; ability to explain technical features to non-technical audiences and vice-versa.
• Not afraid of changes, flexible and adaptable.
• Ability to work in an international environment.
• Cultural awareness, sensitivity to culture and customs.
• Ability to travel abroad on assignments.