Project Manager – People Survey at International Rescue Committee

Key Responsibilities

Project Management

• Provide project management support to the People Survey team.
• Personally drive project delivery, problem solve issues including applying a “roll up the sleeves and fix it” demeanor.
• Lead the project effort in the continued execution of the global road map and recommended road maps for regional, country and departmental results review, prioritization, action steps and accountability in collaboration with Survey sponsors and key partners.
• Collaborate with Senior officer GEDI to ensure alignment with existing GEDI frameworks and related initiatives.
• Use established criteria and tools to effectively and efficiently facilitate and report against program execution with measurable results.
• Facilitate effective collaboration of project contributors across partner functions in order to deliver efficient and timely project delivery.
• Integrate and manage the program timeline by identifying all project internal & external interdependencies.
• Develop and present to People survey project sponsors progress against the overall action plan.
• Develop and maintain a RACI model that can be used in subsequent phases.
• Perform risk and issue management at the program level: Collaborate with all project leadership to identify risks and issues that are not visible at the task level but impact the overall project or broader program/portfolio.
• Collaborate with other departments or field office locations when necessary to coordinate local action.
• Document internal interviews, focus groups and stakeholder engagement.
• Coordinate invites and logistics for hosted webinars or meetings.
• If multi-lingual; provide French, Arabic or Spanish language support by drafting text or reviewing translations.

Communications

• Coordinate communication strategy for the planning phase.
• Collaborate with communication team to develop and deliver the global staff communications and cascade dates, intended outcomes, etc.
• Act as a gate keeper for all new content being developed and ensure consistency among the different tools/materials produced.
• Supervise the implementation of the “Action Plan Template” and in partnership with Data Excellence ensure that data is visualized and used for decision making per the action planning principles.

Demonstrated Skills And Competencies

• Excellent project management and organizational skills including creation of detailed work plans and superior time management
• A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct
• “Client-first” mentality: ability to listen and understand the needs of office, units and country teams and incorporate them into the processes, tools, approached that are developed
• Ability to develop insight and well-supported opinions based on varying feedback from wide range of stakeholders and independent research
• Ability to deliver high quality work on schedule
• Solid written and verbal communication
• Ability to anticipate and assess situations accurately and recommend/implement effective courses of action required.
• Highly collaborative, inclusive, consultative, and resourceful work style
• Outstanding interpersonal, presentation, verbal, and written communication skills
• Ability to work within a highly matrixed and sophisticated agency organizational structure and to adapt to shifting priorities
• Exceptional discretion and confidentiality in dealing with critical material
• Excellent judgment, tact, initiative, creativity, critical thinking, problem solving, and self-motivation.
• Strong skills in MS Office; Internet Research; Collaboration Platforms such as MS Teams and Zoom
• Knowledge of spoken and written French, Arabic or Spanish a strong plus