Investigation Officer.Investigations & Forensics at Kenya Airways

Job Purpose Statement

Ensure efficient Airline security operations, including customer and employees by investigating incidents and develop procedures and processes to mitigate against lapses in support of security strategy.

Key accountabilities;

• Timely investigation and closure of incidents business wide.
• Carry out investigative analysis and interpretation of cases to advise management on any underlying trends for necessary mitigation.
• Carry out effective investigation of all security irregularities throughout the business to safeguard against negative impact of security lapses on the business.
• Coordinate internal investigations in all suspected criminal activities e.g. theft, losses and damage claims, INADS, ticket frauds, excess weight cheating, misuse of company property etc. and advice on corrective measures to maintain revenue integrity in accordance with staff rules and procedures/laws of Kenya.
• Prepare/brief witnesses for provision of evidence in the courts and/or HR panels.
• Represent the company in courts as and when required.
• Conduct general and forensic investigations processes in conformity to regulatory requirements and within specified time frame to ensure logical conclusion and the company is protected against law suits.
• Collecting, safeguarding and producing exhibits before HR panels and/or retrieving from law enforcement agencies.
• Analyzing evidence for proactive security decision.
• Interview of witnesses/suspects and visiting scene of accidents and incidents.
• Witness preparations before panel/court processes Review and analyze information Integrity data and generate necessary information for use during pre-employment and recurrent employee background checks to ensure that only people of unquestionable integrity are hired and retained in the company.
• Compile weekly operational and incident reports and prepare divisional periodic reports including Board papers, Mission status reports and Operational Leadership Team (OLT) reports for management review and decision making.
• Blacklist lost and stolen tickets and MCOs and maintain their database to ensure revenue integrity.
• Update and maintain pilferage and AVSEC incident database.

Qualifications

• Possess a Bachelors degree or relevant professional qualification.
• At least 3 years’ experience in security investigations in a reputable organization.
• Forensic and fraud investigation
• Skilled in bomb threat assessment
• Communication skills
• Having undergone leadership training is an added advantage

Desired Skills and Competencies

• Excellent and proven criminal investigation skills
• Excellent communication and interpersonal skills
• Excellent and proven Forensic and Fraud skills
• Organizational, planning and analytical skills including time management
• IT proficiency
• Excellent report writing skills
• Excellent teamwork and collaboration skills

Interested candidates are required to submit their application online.

Only shortlisted candidates will be contacted.