Investment Manager - Nairobi at Inkomoko

About the Opportunity

Investment Manager will be a trusted partner of Inkomoko clients with the responsibilities below:

Responsibilities

DUE DILIGENCE AND FACILITY/INVESTMENT PREPARATION (40%) 

• Respond to inquiries from prospective borrowers, support them to apply for our investment products, 
• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing, 
• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associates and Business Associates, etc. 
• Communicate all materials to the Senior Portfolio Manager/ Regional Portfolio Director and assist in preparing credit reports for Investment Committee meetings,
• Take photos of entrepreneurs, have them sign photo waivers, and post their stories on the Kiva platform.

PORTFOLIO MANAGEMENT (30%) 

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers, 
• Work with Business Development Services team to ensure borrower success, and Visit clients for monitoring, 
• Track information about borrowers and communicate effectively with key stakeholders about client status, 
• Actively participate as key staff in the weekly Portfolio Review Meeting, 
• Maintain a tracking system of borrower payments and contact information, 
• Interact with government leaders, the court system, refugees and host communities’ stakeholders and others for follow up on lack of payments, 
• Work with the Finance Director/Senior Finance Associate to produce invoices for payments, 
• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling, 
• Other duties as assigned by the supervisor. 

TEAM AND GROWTH MANAGEMENT (20%) 

• Supervising and training Investment Officers staff in all steps of the investment granting cycle including: 
• Acquisition and screening of potential clients, 
• Active monitoring of investment repayments and overall performance, 
• Investment assessment, appraisal and disbursement.
• Chairing credit/facility committees under the portfolio manager’s approval rights. 

INVESTMENT MANAGEMENT SYSTEM (10%) 

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
• Maintain and demonstrate proficiency with investment software applications
• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 
• Assist with system parameters and design to meet the needs of multiple departments. 
• Manage user security access
• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment 
• Advise the Management team how to automate key lending processes
• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
• Ensure lending team is provided with updates and procedural changes
• Participates in the review and recommendations of operational systems and procedures
• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 
• Prepare related reports and administer the system
• Other duties as assigned by the supervisor.

Minimum Qualifications

Investment Manager will be a trusted partner of Inkomoko Kenya clients; basic qualifications include: 

• University degree in Finance or another related field 
• Must speak fluent English and Kiswahili. Knowledge of other local languages will be an added advantage 
• 5+ years of work experience in the relevant or applicable field 
• Experience in Islamic lending and practice is STRONGLY preferred
• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred 
• Experience in lending, group savings is strongly preferred 
• Experience in lending products development is a MUST 
• Experience in managing investment staff 
• Experience providing business advice to entrepreneurs and dealing with customers/debt 
• Prior experience in using Investment management system software 
• Experience in partnerships management is STRONGLY preferred
• Decisive individuals with the ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors to pay off the entire debt 
• Experience in managing difficult clients and reaching positive outcomes 
• Very strong attention to details and good follow-through, 
• Comfort with the civil court system, collateral registration and previous experience in litigation is preferred
• Unrelenting perseverance, personal integrity, and critical thinking skills. 
• Must be able to legally work in Kenya