IT Assistant at Bridge Talent Management

Job Puropose

• Duties include configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer and network users.

Responsibilities

• Provide oversight of general operations of the computers, printers, and software owned by the Hotel and perform predefined maintenance on hardware/software.
• Ensure a high level of technical support for all users In Opera, POS, Sun system TA and Paymaster, Tally, and others as per user requirements.
• Responding to all requests for assistance with local and network equipment and setting up new workstations when needed.
• Training users on PCs, phones (landline and mobile), projectors, audio/visual equipment and hardware, software, and/or IT processes
• Scheduling upgrades and security backups of hardware and software systems.
• Ensuring the smooth running of all IT systems, MDM, Internet, Monitoring systems, SEQRITE anti-virus software, print services, and email Configuration.
• Providing secure access to the LAN and WAN network for staff and guest users.
• Ensuring the security of data from internal and external attacks.
• Support and perform general maintenance of Onity door locks and Safes Boxes and CCTV system.
• Manage Digital TV signal supplied to all Hotel Rooms.  
• Other duties as assigned by management from time to time.

Requirements

• Exceptional written and oral communication skills
• Excellent word processing and IT skills, including knowledge of a range of software packages
• The ability to work under pressure and tight deadlines
• Good organizational and time management skills
• The ability to research, digest, analyze, and present material clearly and concisely
• Excellent interpersonal skills
• The ability to work on your own initiative
• Honesty and reliability
• Attention to detail
• Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines
• Discretion and an understanding of confidentiality issues.
• A diploma in IT is a must.
• Must have 1 year of experience in IT support or have Undergone IT Training with Best Western Plus Meridian Hotel for a period not less than Three months and passed the Normal recruitment process.