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  • Posted: Jan 23, 2020
    Deadline: Not specified
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    The Lutheran World Federation (LWF; German: Lutherischer Weltbund) is a global communion .The Department for World Service is the LWF's humanitarian arm. It has programmes in 32 countries. The LWF is a member of ACT Alliance.
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    IT Assistant

    It should be noted that this is a Kenyan Local hire position.

    Purpose of the Position:

    The IT Assistant will be responsible for Offering IT support services to end-users, while undertaking other related tasks. He/she will work to improve the proper operations, management and improvement of the Local Area network.

    The incumbent will report directly to Finance Officer and work closely with the Senior IT Officer in Nairobi.

    Duties and Responsibilities

    • Maintain, and update as necessary, all hardware configurations to ensure optimum operations in all offices, Updates anti-virus, patches & Microsoft updates
    • Maintain and administer the internal server running on windows 2008 platform (file server, print server, database server) to ensure proper permissions, security and access to appropriate resources and services
    • Maintain a regular data backup, disaster recovery and perform system repairs and servicing
    • Provide first –level help desk support services, technical support services, troubleshooting and resolving end-users’ problems
    • Manage a wireless network for internet connectivity in selected common and meeting areas
    • Monitoring WAN links performance and ensuring all malfunctions and/or breakdown are resolved
    • Manage organization Local area network of over 40 plus computers and carry out networking exercise when needs arise i.e. network extensions
    • Installing and configuring any new hardware/software/New computers and also Systems servicing and repairs
    • Provide support to the Sage erp and Paresys users
    • Assist in undertaking inventorying of ICT equipment

    Relevant Experience

    • A Degree in Computer Science, information technology, or related Degree with at least 2 years working experience in a busy ICT
    • A Cisco Certified Network Associate Certification
    • Good knowledge of, and experience in computer hardware installation, configuration, troubleshooting and repairs
    • Good knowledge of Internet technologies (TCP/IP protocol suite, as well as voice-over-IP, Internet routing and Internet security)
    • Excellent knowledge of office automation software (Microsoft Office Suite-2007,2010,2013,2016)
    • Fair knowledge of software systems development using, Visual Studio languages, and database management systems (MS SQL Server and MS Access)
    • Knowledge of Telecommunications Technologies (HF and VHF Radio, Satellite/VSAT, Wireless, Microwave, and Telecommunications Cable technologies) and Networking Architectures for both LANs and WANs would be an added
    • Good knowledge of Microsoft Windows server 2003/2008/2012 Environment
    • Good knowledge of Microsoft exchange 2010 server and Sage ERP 300 series
    • Very good in structured

    Personal Attributes

    • Strong interpersonal skills and a good team player.
    • High level of integrity, commitment and professional
    • Ability to tolerate cultural, educational and religious diversity in the work
    • Excellent communication, organization and presentation
    • Good analytical and problem solving
    • Ability to work independently with guidelines and clear

    Only shortlisted candidates will be contacted.

    “LWF World Service is an equal opportunity employer, irrespective of gender, race or religious affiliation. LWF World Service is a signatory to the Code of Conduct for humanitarian agencies and commits itself to creating and maintaining a safe and protective environment for children.

    Our recruitment and selection procedures reflect the organization’s commitment to the prevention of abuse and exploitation of beneficiaries.”

    Method of Application

    Interested and qualified? Go to Lutheran World Federation on www.lutheranworld.org to apply

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