IT Business Analyst at SportPesa

Duties and Responsibilities

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to gather, document, and analyze detailed business requirements.
• Conduct workshops, interviews, and surveys to elicit and validate requirements.

Process Modelling and Documentation:

• Create process flowcharts, diagrams, and other visual representations to document current and future state processes.
• Maintain accurate and up-to-date process documentation.

Solution Design and Evaluation:

• Work closely with development and technical teams to design and evaluate potential solutions.
• Provide recommendations based on business impact, feasibility, and technical considerations.

User Acceptance Testing (UAT):

• Develop UAT plans, test cases, and coordinate testing efforts with business users.
• Ensure that delivered solutions meet business requirements and are free of defects.

Stakeholder Communication:

• Act as a liaison between business stakeholders and technical teams, ensuring clear and effective communication.
• Provide regular updates on project progress, issues, and risks.

Change Management and Implementation Support:

• Assist in change management activities, including training, communication, and readiness assessments.
• Support the implementation and rollout of new systems or processes.

Continuous Improvement:

• Identify opportunities for process improvements and efficiencies in business operations.
• Stay updated on industry best practices and emerging technologies.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• Minimum of 5 – 6 years of experience as an IT Business Analyst.
• Proficient in business analysis tools and techniques (e.g., requirements gathering, process modelling, UAT).
• Strong analytical and problem-solving skills.
• Effective change management skills and excellent communication and interpersonal skills
• Strong written and verbal communication skills including technical writing skills.
• Experience in generating process documentation

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your application letter and CV only quoting the job title on the email subject (IT Business Analyst) to hr@sportpesa.co.ke by 23rd October 2023. Only short-listed candidates will be contacted for an interview.