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Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Penda is ranked the Best Health Care Firm to work for in Kenya and the #26 Best company to work in Kenya...
Job Overview:
As an IT Systems Intern, your primary responsibility will be the effective administration of the Penda Points program. This role demands maintaining up-to-date point balances and ensuring a seamless operational experience for both Penda staff and patients.
This internship offers a rich learning experience in IT operations, providing a broad understanding of system analysis and management. You will engage in various hands-on tasks, crucial for evaluating and enhancing IT operations. Your involvement will span the complete lifecycle of software system implementation, encompassing system selection, deployment, and thorough evaluation.
A significant component of your learning journey will include gaining practical experience in conducting User Acceptance Tests (UATs), creation and management of systems documentations and more.. Regular system reviews will form an integral part of your responsibilities, essential for maintaining and boosting system performance.
Additionally, you will play a pivotal role in contributing to Business Continuity Planning (BCP). This aspect is crucial for developing robust strategies that ensure operational resilience and continuity.
This internship is not just a role, but a gateway to developing a strong foundation in system analysis and management, all while gaining invaluable exposure to real-world IT operations and strategic implementations.
Roles and Responsibilities:
Job Requirements:
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