IT Manager at Safal Group

Key responsibilities:

• Manage the company/business unit IT portfolio.
• Drive Group IT plans in the business and align localized IT initiatives with company business plans.
• Act as the key liaison with business units to deliver technology solutions, service management, risk management, and relationship management.
• Enforce IT policies, cybersecurity, and compliance; localize group policies as required.
• Oversee IT infrastructure (SD-WAN, LAN, servers, CCTV, telephony, end-user devices, and plant technologies).
• Act as an ambassador between IT and other business departments, focusing on user experience.
• Analyze business requirements with departments to determine ERP and technology needs, liaising with Group IT for ecosystem alignment.
• Manage and coordinate local IT projects, application change requests, and product testing.
• Oversee procurement, cost-effective purchases, and lifecycle management of IT assets.
• Inspect, monitor, and upgrade IT systems to ensure functionality, efficiency, and business alignment.
• Develop and control the IT budget, reporting on expenditure.
• Build and maintain strong vendor relationships, ensuring cost efficiency.
• Effective planning and execution of Information Technology projects and solutions within the business
• Effective collaboration with the Group IT function on projects and IT operations

Requirements

Qualifications required:

• Bachelor’s degree in Information Technology with a focus on business operations & management.
• Master’s degree in Business Administration or the IT field preferred.

Experience required:

• Minimum of 10 years in a senior role within a complex IT environment.
• Strong knowledge of business management and technical skills to drive solutions.
• Hands-on experience with ERP projects (maintenance and utilization).
• Knowledge of innovative technologies: SD-WAN, Cybersecurity, IIoT, AI, etc.
• Familiarity with manufacturing processes and SAP S/4HANA ERP

Key competencies and skills:

• Strong leadership, initiative, and team management skills.
• Partner and third-party management expertise.
• Advanced diagnostic and troubleshooting skills (infrastructure & applications).
• Strong negotiation skills.
• Innovative, strategic thinker.

Personality profile:

• Strong communicator with the ability to influence senior stakeholders on technical issues.
• Results-oriented, proactive, and customer-focused mindset.
• Team player with minimal need for supervision.
• Strategic, analytical, and business-minded.

Language requirements:

• English: Excellent

Computer literacy:

• Advanced IT and business application knowledge.

Additional/specific work requirements:

• Strong Business analysis skills