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  • Posted: Mar 31, 2023
    Deadline: Apr 10, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
    Read more about this company


    IT Network Operations Centre Analyst

    Job Purpose Statement

    The Network Operations Centre Analyst’s primary objective is to monitor the quality of all the IT services and taking the necessary actions in the case of service disruptions or degradation in order to decrease the MTTR (Mean Time to Recovery). They are also responsible for triage and resolve as Level0 and Level 1 issues.

    Ideal Person Specifications

    Academic qualifications:

    • A Bachelor’s degree in Computer Science, Information Technology or related field. Professional training:
    • ITIL Foundation would be an added advantage

    Desired work experience:

    • Adequate understanding of the various banking business systems and computer operations processes.
    • Demonstrable experience working in a professional IT environment.
    • Sound knowledge of Information technology and related support architectures

    Method of Application

    Interested and qualified? Go to NCBA Group on to apply

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