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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Purpose Statement
The Network Operations Centre Analyst’s primary objective is to monitor the quality of all the IT services and taking the necessary actions in the case of service disruptions or degradation in order to decrease the MTTR (Mean Time to Recovery). They are also responsible for triage and resolve as Level0 and Level 1 issues.
Ideal Person Specifications
Academic qualifications:
Desired work experience:
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