JKIA Clinic Manager at Kenya Airways

Brief Description        

Purpose Statement: - The key purpose of this job is to support business operations by implementation of aviation health standards for KQ staff and guests and grow business enterprise on the passenger medical services. The incumbent will work in close collaboration with a multidisciplinary team of health professionals and operational teams to ensure the effective and efficient performance of the JKIA clinic and support business continuity.

Detailed Description        
Clinical and Passenger Medical Services

• Undertake day-to-day clinical duties, e.g., walk-in clinic clients /patients and emergencies.
• Ensure smooth customary workflow of the clinic.
• Manage day-to-day medical support operations by ensuring the availability of supplies and proper functioning of medical equipment.
• Assure readiness for rapid response to emergency medical conditions and casualties.
• Manage the implementation of the full scope of Passenger Medical Services

Business continuity

• Ensure optimal support of business operations at JKIA related to health.
• Medical Emergency Preparedness and Response
• Focal person for delivery of Medical Emergency Preparedness and Support for JKIA and all KQ networks including Pandemic Preparedness.

People Management

• Manage the functional direction of clinical team providing services at the JKIA airport clinic.
• Ensure effective supervision of clinic staff managing daily staff output.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals.

 Administration

• Reviews and Revise applicable SOPs to JKIA medical business.
• Remains accountable to ensuring compliance to IATA, IOSA related guidelines in Aviation Health.
• Responsible for ensuring that the clinic data is complies with data management MOH standards.
• Participates and implements revenue growth initiatives for JKIA clinic.
• Ensure complete and accurate inventory of drugs and medical supplies located at the clinics and monitor/supervise their usage.

 Capacity Building 

• Participate in health education and addressing work environment and
• occupational health issues for staff.
• Ensure continuous skills and competence building for JKIA medical teams.
• Liaise with key stakeholders in medical emergencies at our airports.
• Maintains stakeholder relationships within JKIA ecosystem including Port Health and KAA in all matters airport health

 Business Operations

• Support both JKIA and destination airports in passenger medical services as per ICA guidelines and Medical SOP.
• Delegated responsibility to manage medical emergency preparedness and Response including pandemic response.
• Key focal person in managing OTP related to KQ medical.
• Maximizing revenue at JKIA services.
• Lead, contribute to the development and review of JKIA clinic SOPs and keeping abreast of significant trends and public health events affecting aviation.
• Perform additional duties as assigned.

Job Requirements        

• Clinical degree with health care management
• Demonstrable certification and experience in Emergency care; BLS, ACLS, PHTLS or ATLS, and /or aviation medicine practice
• Excellent communication, analytical, planning, organizational and interpersonal skills
• Agility, creativity, and problem-solving skills set.
• Critical thinking and growth
• At least 5 years supervisory/management experience with aviation sector experience