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  • Posted: Mar 26, 2024
    Deadline: Apr 12, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

    Read more about this company


    JKIA Clinic Manager

    Brief Description        

    Purpose Statement: - The key purpose of this job is to support business operations by implementation of aviation health standards for KQ staff and guests and grow business enterprise on the passenger medical services. The incumbent will work in close collaboration with a multidisciplinary team of health professionals and operational teams to ensure the effective and efficient performance of the JKIA clinic and support business continuity.

    Detailed Description        
    Clinical and Passenger Medical Services

    • Undertake day-to-day clinical duties, e.g., walk-in clinic clients /patients and emergencies.
    • Ensure smooth customary workflow of the clinic.
    • Manage day-to-day medical support operations by ensuring the availability of supplies and proper functioning of medical equipment.
    • Assure readiness for rapid response to emergency medical conditions and casualties.
    • Manage the implementation of the full scope of Passenger Medical Services

    Business continuity

    • Ensure optimal support of business operations at JKIA related to health.
    • Medical Emergency Preparedness and Response
    • Focal person for delivery of Medical Emergency Preparedness and Support for JKIA and all KQ networks including Pandemic Preparedness.

    People Management

    • Manage the functional direction of clinical team providing services at the JKIA airport clinic.
    • Ensure effective supervision of clinic staff managing daily staff output.
    • Teamwork: Works collaboratively with colleagues to achieve organizational goals.


    • Reviews and Revise applicable SOPs to JKIA medical business.
    • Remains accountable to ensuring compliance to IATA, IOSA related guidelines in Aviation Health.
    • Responsible for ensuring that the clinic data is complies with data management MOH standards.
    • Participates and implements revenue growth initiatives for JKIA clinic.
    • Ensure complete and accurate inventory of drugs and medical supplies located at the clinics and monitor/supervise their usage.

     Capacity Building 

    • Participate in health education and addressing work environment and
    • occupational health issues for staff.
    • Ensure continuous skills and competence building for JKIA medical teams.
    • Liaise with key stakeholders in medical emergencies at our airports.
    • Maintains stakeholder relationships within JKIA ecosystem including Port Health and KAA in all matters airport health

     Business Operations

    • Support both JKIA and destination airports in passenger medical services as per ICA guidelines and Medical SOP.
    • Delegated responsibility to manage medical emergency preparedness and Response including pandemic response.
    • Key focal person in managing OTP related to KQ medical.
    • Maximizing revenue at JKIA services.
    • Lead, contribute to the development and review of JKIA clinic SOPs and keeping abreast of significant trends and public health events affecting aviation.
    • Perform additional duties as assigned.

    Job Requirements        

    • Clinical degree with health care management
    • Demonstrable certification and experience in Emergency care; BLS, ACLS, PHTLS or ATLS, and /or aviation medicine practice
    • Excellent communication, analytical, planning, organizational and interpersonal skills
    • Agility, creativity, and problem-solving skills set.
    • Critical thinking and growth
    • At least 5 years supervisory/management experience with aviation sector experience

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    Technology Governance, Risk and Compliance Officer

    Brief Description        

    To ensure the security of Kenya Airways information and Supporting infrastructure by putting in place measures, solutions, and processes to mitigate any information security risks. This role is responsible for implementing Technology Risk Management Framework related policies, guidelines, methodologies and best practice or initiatives.

    Detailed Description        

    • Implementation of the organizations cyber security strategy.
    • Perform system risk assessments for all solutions being delivered and facilitate the reporting of findings, formulation, and logging of management actions, and tracking and reporting of remediation efforts.
    • Ensure that change and incident management procedures are implemented and report on gaps noted for remediation.
    • Provide training and awareness to facilitate the embedment of secure coding standards, tools and processes within the development teams.
    • Ensure that the IT infrastructure and applications have adequate defense in depth controls put in place.
    • Review and ensure that all open issues identified by risk team, IT security applications and auditors are closed within the agreed time frame.
    • Keep up to date with, and understand, relevant laws and regulations such as data privacy laws
    • Participate in and provide QA for UAT and SIT testing.
    • Ensure that all systems undergo a pretest prior to go live.
    • Ensure that staff members are adequately trained on cyber security issues.
    • Ensure that the organization has adequate IT DR measures in place.
    • Performs process-level walkthroughs, control testing, etc. for the identification and assessment of IT risks and controls.
    • Undertaking risk reviews of the IT control framework

    Job Requirements        

    • Bachelor’s degree in computer science/information technology or any other related field from a recognized university
    • Minimum3 years’ experience
    • Excellent communication, analytical and interpersonal skills.
    • Ability to work with minimal supervision over long hours when addressing system issues.
    • Sound ability to prioritize, time-manage and fast in decision-making.

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    Application Administrator DevSecOps

    Brief Description        

    The application administrator is responsible for ensuring availability, reliability, security and optimal performance of corporate systems and applications. S/he will achieve this by conducting daily monitoring, maintenance, user administration, backup processes and configuration optimization of the systems. S/he will actively resolve systems problems and issues with corporate systems within agreed service levels to minimize business disruptions within the company.

    Detailed Description        

    • Implement and monitor system controls to ensure information integrity.
    • Ensure the % system and user availability of all systems is well above the SLA levels.
    • Manage the external(S/W & H/W) suppliers to ensure they meet their SLA ‘s.
    • Provide trend analysis reports to the IT management team in order to support in decision making
    • Ensure standardization and documentation of systems, support techniques, and adherence to defined IT service management processes in order to ensure availability and reliability of systems and services.
    • Work closely with Problem Manager to identify trends and the impact to the business in order to identify root cause, and resolve problems within agreed SLA times.
    • Test, Monitor, and support all interfaces in order to ensure IT service availability and reliability.
    • Work with the Business systems implementation team to ensure optimal hardware sizing to application in order to guarantee service availability and eliminate waste.
    • Collaborate with the IT Implementation team to ensure problems that may require further systems development are addressed within agreed SLA times.
    • Maintain sound backup and recovery policies and procedures, communicating regularly with technical and operational staff to ensure IT service continuity.
    • Implement, document, and maintain database security configurations to ensure database security and integrity.
    • Maintain the Database management system software installing all patch upgrades as needed to ensure entire systems security and resilience.
    • Perform proactive review of applications and systems performance metrics and alerts to ensure

    Job Requirements        

    • Three (3) years of experience in systems administration in a similar environment
    • Oracle Database administration certifications
    • Microsoft Certified System Engineer
    • Good Unix/Linux administration knowledge and skills 
    • Cloud administration certification, skills, experience 
    • Cloud administration knowledge, experience
    • ITIL Foundation Certification. 
    • Networking skills
    • Basic hardware knowledge 

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    Commercial Planning Supervisor

    Brief Description        

    The incumbent is responsible for optimizing inventory levels and ensuring efficient stock management through accurate demand forecasting, strategic planning, and collaboration with cross functional teams. The role aims to enhance operational efficiency, minimize carrying costs, and uphold product availability, ultimately contributing to the overall success of the organization’s supply chain and customer satisfaction.

    Detailed Description        

    • Adopt and implement planning vision, strategy, policies, processes and procedures to aid and improve operational performance.
    • Develop and implement inventory planning strategies to optimize stock levels and minimize carrying costs.
    • Generate and analyze inventory reports, identifying trends and areas for improvement.
    • Generate regular reports on inventory performance, highlighting key metrics and trends
    • Leada team of inventory control staff provide training, support, and guidance to ensure effective performance and goal achievement.
    • Load, maintain and ensure integrity of item-level product forecasts in ERP Planning System
    • Monitor inventory turnover rates, identify slow moving or obsolete items, and recommend appropriate action
    • Create and track replenishment orders and shipments for continuous supply of stock to ensure availability.
    • Demand planning including review of historical consumption and forecasts with stakeholders
    • Coordinate with logistics and commercial warehouse teams to streamline inventory processes and improve overall efficiency
    • Review of NAS stores organization parameters in view of consumption trends and user decisions
    • Analysis of monthly inventory report from outstation to determine top-up quantities
    • Preparation of monthly stock status  and consumption index by product category
    • Conduct weekly stock review and flag any abnormal consumption
    • Implement and maintain best practices for inventory control, ensuring accuracy and compliance with company policies.
    • Evaluate and recommend improvements to existing inventory planning procedures.

    Job Requirements        

    • Degree in Procurement/Supply Chain Management or other relevant business degree.
    • 5 years' experience in Supply Chain environment. Preferable in inventory control & planning
    • Knowledge of inventory management.
    • Knowledge of Oracle ERP and other relevant IT tools
    • Professional certifications (e.g. CIPS, KSIM, APICS, CILT)
    • Member of Supply Chain Body CIPS, KISM, APICs, CILT

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    Manager, Platforms and Databases

    Brief Description        

    This role is responsible for leadership and delivery of a standardized enterprise-wide Data Centre, Platforms (on-Premises and Cloud) and Database for use across all Kenya Airways operations and sites.

    The role is to plan, direct, and coordinate the design, installation and support of Data center Hardware, Platforms (Cloud and On-premises) and Databases. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing Data center hardware and software, as well as Cloud Platforms.

    This role is also responsible for data center (including data center facilities), data center Infrastructure, Cloud platforms, Databases and UPS power systems.

    Detailed Description        

    • Develop, implement, and maintain policies, procedures, and associated training plans for databases and platforms administration and appropriate use of Data centers.
    • Practice asset management, including maintenance of Data Center component inventory, life cycle management and related documentation.
    • Managing the existing team that builds and administers the in-house servers (e.g. MS Active Directory, Virtualization, Databases, SAN and NAS). Provides “ownership” of problem through final resolution.
    • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
    • Conduct research and make recommendations on Platforms and Databases products, services, protocols, and standards in support of Equipment and services procurement and development efforts.
    • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for Platforms and Databases projects and associated efforts.
    • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
    • Negotiate with vendors, outsource service providers, and contractors to secure Databases and platforms products and services.
    • Assess, approve, and administer all equipment, hardware, and software upgrades.
    • Manage and ensure effectiveness observers, including backup servers, Cloud platforms, Oracle Mini-cluster, and their associated operating systems. Responsible for on-site and off-site datacenters and Cloud platforms
    • Manage and ensure optimal operation of all Data Center hardware and equipment, including ACs, UPSs and DC generator.
    • Ensuring scalability, performance and resilience e platform and Databases, including adequate backups, disaster recovery etc., and ensuring the processes to respond to and resolve to incidents are defined and resourced 24x7.
    • Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent changes in Platform and Database activities.
    • Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base.
    • Test Databases and Platforms performance and provide performance statistics and reports; develop strategies for maintaining High Availability for Databases and Platforms.
    • Establishing and line managing a best-in-class team of Database administrators, Cloud specialists, and Datacenter Engineers.
    • Leading collaboration with the development teams, project management, IT service and support teams to support their activities, respond to their needs and incidents.
    • Coordinate development of the IT Continuity / Disaster Recovery Plans and Direct quarterly Data Centre disaster recovery testing by failing over to the secondary Data Centre and back.
    • Represent Technology department in the Business continuity Planning and Crisis Management committee that is responsible for business continuity in case of a disaster, major incident and/or crisis.

    Job Requirements        

    • Bachelor of Science in IT or related field
    • Qualifications in Microsoft, Oracle, VMware and Cloud Technologies
    • Experience with storage area networks, WAN acceleration, virtualization.
    • 7 years of relevant work/management experience

    Additional Details        

    • Demonstrated leadership and personnel management skills.
    • Good understanding of the organization’s goals and objectives.
    • Strong interpersonal, written, and oral communication skills.
    • Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and forecasting.
    • Able to conduct research into networking issues and products as required.
    • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
    • Ability to present ideas in a user-friendly language.
    • Proven analytical and problem-solving abilities.
    • Experience working in a team-oriented, collaborative environment.

    Method of Application

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