Junior Tour Consultant at Extra Miles Unique Adventures

Location:  Mombasa Road, Nairobi

Job posting: 12th July, 2022

Starting date: Immediate.

Overall Responsibilities:

1. Management of inquiries.   
2. Ensure that all agent and client enquiries are responded to fully on the same day of receipt.
3. Prepare well laid out itineraries and quotes.
4. Issue all necessary vouchers and purchase orders to secure services and service options upon confirmation by service providers.
5. Take ownership of bookings to ensure that highest quality of customer care is delivered to all clients.
6. Solve, or assist in solving problems of whatever nature, for the benefit of the Traveler.
7. Develop leisure and tour packages as required.

.Required Skills and Competencies:

1. Background education in travel and tours.
2. At least 2 - 3 years proved professional experience in a similar position.
3. In-depth knowledge of both domestic and international destinations.
4. Excellent verbal & written communication skills.
5. Excellent planning and organizational skills.
6. Independent decision maker.
7. A flexible approach to work with a high degree of accuracy.
8. The ability to work well under pressure and cope with emergencies.
9. Multitasking and team work skills.
10. High quality presentation and report writing skills