Kilishop Manager at Kilimall August, 2026

- Kilishop Manager at Kilimall
- View Jobs in Internet / E-commerce / View Jobs at Kilimall
Posted: Aug 18, 2026

Deadline: Not specified
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Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Product...
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Kilishop Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nairobi
- Job Field Procurement / Store-keeping / Supply Chain
Key Responsibilities:
- Recruit and onboard KiliShop agents
- Expand pickup station network
- Ensure partner compliance and engagement
- Monitor order delivery performance
- Manage aftersales and customer collections
- Validate commissions and partner payments
- Improve operational efficiency and customer satisfaction
- Lead regional operations teams
- Track team performance and KPIs
- Prepare reports and resolve escalations
Qualifications
- Bachelor’s degree in Business, Logistics, Supply Chain, Operations, or related field
- 2+ years in logistics, e-commerce, or last-mile operations
- 2+ years in a leadership/management role
- Experience in business development and operations management
- Experience with pickup stations, agent networks, or courier operations is an advantage
- SOP development and process improvement
- Performance and KPI management
- Strong Excel, reporting, and data analysis skills
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Method of Application

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading “KILISHOP MANAGER”

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Kilishop Manager at Kilimall

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