Knowledge Management Officer and Communications Officer at National Employment Authority (NEA)

Job Purpose

• The Knowledge Management Officer will work under the M&E Specialist and lead the design and implementation of a robust knowledge management system to capture, organize, and disseminate project insights, innovations, and lessons learned. The role will foster a culture of learning across INReMP stakeholders, facilitate knowledge exchange, and ensure that evidence and experiences inform policy, practice, and scale-up. The Officer will work closely with technical teams, implementing partners, and communication Officer to ensure strategic alignment and accessibility of knowledge products.

Key Responsibilities 

• Knowledge Management Systems and Learning Develop and operationalize a comprehensive knowledge management strategy aligned with INReMP’s learning agenda. Organize learning events, workshops, and peer-to-peer exchanges to promote cross-component learning. Train project staff, county teams, and partners on knowledge management principles, tools, and documentation techniques.
• Documentation and Communication Develop and implement a comprehensive INReMP communication and visibility strategy. Document success stories, case studies, indigenous knowledge, and technical innovations from field implementation while ensuring inclusive representation of youth, women, and marginalized groups in communication outputs. Maintain a centralized and user-friendly repository of project reports, studies, tools, and other knowledge assets.
• Develop and disseminate knowledge products including policy briefs, press releases, newsletters, technical notes, brochures and multimedia content Manage project communication platforms (e.g., website, social media) in collaboration with communication specialists. Support communities in capturing and preserving indigenous knowledge relevant to natural resource management. Manage programme branding in line with IFAD and Ministry guidelines.
• Coordinate media engagements, interviews, and press briefings.
• Evidence-Based Planning and Decision-Making Liaise with technical teams to identify knowledge gaps, learning needs, and opportunities for documentation. Monitor communication impact and adjust strategies based on feedback and analytics.
• Partnerships and Knowledge Networks Develop and promote user-friendly knowledge sharing platforms and feedback mechanisms. Establish partnerships with other projects, institutions, and networks to facilitate knowledge exchange and joint learning. Represent INReMP in national and regional knowledge management forums, communities of practice, and learning alliances.
• Other Duties Undertake any other duties assigned by the NPC.

Academic Qualifications/Professional Skills/Expertise:    

• Bachelor’s degree in Communications, Knowledge Management, Development Studies, Journalism, Public Relations or any other related field from a recognized institution. Postgraduate qualification in Knowledge Management, Organizational Learning, or related discipline is an asset.

Applicable Professional Experience

• Minimum of seven (7) years of experience in knowledge management, documentation, development communication, and learning within GoK/donor-funded programmes Proven experience in synthesizing and disseminating development lessons, preferably in natural resource management or rural development contexts.
• Familiarity with GoK/donor-funded project environments and multi-stakeholder coordination.

Competencies and Skills

• Excellent writing, editing, and communication skills across diverse formats and audiences. Strong facilitation and presentation skills for learning events and stakeholder engagement. Strong understanding of inclusive communication and rural development contexts.
• Proven skills in content creation preferably using social media, media relations, and digital storytelling. Proficiency in knowledge management software, digital platforms, graphic design, photography, video editing tools and collaborative tools is an asset. Ability to synthesize complex technical information into accessible and actionable formats.
• Creative mindset with attention to detail. Excellent writing and interpersonal skills. Fluency in English and Kiswahili. Knowledge of local languages in the Programme counties is an asset.