Laboratory Superintendent at Avenue Healthcare

Key Responsibilities

• Be involved in people management in coordination with the HR department
• Ensure the unit has all the required resources for effective and efficient work
• Timely and accurate billing of laboratory services.

Stock management:

• Do monthly stock takes of lab supplies and submit a stock take and short expiry report to the Hospital Manager.
• Timely ordering and receiving of stock from the supplier to prevent stock outs
• Proper storage of lab supplies.
• Kits validation and evaluation to determine diagnostic accuracy, analytical sensitivity, and analytical specificity (performance characteristics)
• Ensure that Avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity
• Fully implement audit recommendations and attain satisfactory ratings in subsequent audits,
• Review and act on quality indicator reports (IQC &EQA)
• Follow laid down Lab Board approved rules for medical lab profession and adhere to Government and respective professional standards of care and treatment of patients.
• Ensure timely response to emergencies.
• Carrying out tests based on outlined SOPs & policies.
• Ensure all sentinel incidents/events are recorded and reported to the Hospital Manager within 24 hours using the provided tools.
• Ensure that the fridge temperatures and ambient temperature and humidity are charted twice daily, and any error reported to the Hospital Manager.
• Ensure timely escalation of any urgent out of stock items to the Head of Laboratory Operations.
• Ensure that any issue pertaining quality is escalated to the Head of Laboratory Operations.
• Infection control.
• Maintain and enforce infection control standards when carrying out lab tests.
• There is proper disposal of medical waste
• Equipment and other laboratory surfaces are properly disinfected with the right disinfectants
• Client satisfaction; Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the Hospital Manager.
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical, analytical, and post-analytical phases of testing.
• Maintain client/patient privacy and confidentiality at all times

Person Specification

• Diploma in Medical Laboratory Sciences or related discipline.
• Valid practicing license from Kenya Medical Laboratory Technicians and Technologists Board.
• 5 years’ work experience.