Learning and Development Manager at Influx

Essential Duties:

• Plan, execute, monitor, and improve the Learning and Development activities in the Asia and Africa region
• Manage the Learning and Development Team in Asia and Africa, including upskilling them
• Help design new L&D content and programs
• Personally deliver training programs and conduct tests on high-leverage activities

Requirements:

• Min. 1 year of experience being a hands-on trainer (i.e. delivering training personally)
• Min. 2 years of experience in designing and improving training materials and programs
• Min. 2 years of experience in leading a team and being responsible for their output/performance
• Good understanding of competencies and how to leverage them in training programs
• A penchant for remote working
• Open-mindedness, and the ability and willingness to work with people from various countries and cultures
• A balance between high standards and compassion
• Some familiarity with the service industry (bonus points for the hospitality or customer service industry)