Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.
By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life...
Read more about this company
Main Purpose of the Job - (Job Summary):
Office administration, overseeing mail management, and dispatch to ensure a smooth flow of work processes within the office in line with business objectives.
Main Responsibilities:
- Receipt and registration of all new claims received in the IT system and maintain a register thereof.
- Receive all incoming mail, collate documents in order of priority, and offer assistance to the legal officer handling branches for an efficient and speedy response to mail.
- Receive all incoming judgment advice and record in the judgment register for tracking to ensure timely attendance.
- Handling machine maintenance, departmental stationery requisition, and monitor the use thereof.
- Collecting EFT payment advises from accounts, preparing forwarding letters, and immediate dispatch; maintain a cheque/EFT dispatch register thereof.
- Dispatching letters, cheques/EFT, and summons to correct persons within the given timeline.
- Reconciling and payment of investigators' and doctors' fees within given timelines.
- Undertaking typing work within given timelines.
- Mail management, connecting all incoming mail to relevant files, and giving legal officers for action.
- Ensuring customer service to both internal and external clients by providing the required timely dispatch of letters, cheques, and claim files.
- Receipt of excess cheques.
- Handling the switchboard, receipt and dispatch of calls, telephone lines maintenance, management of the PABX system, etc.
2 or 3 key deliverables (specific to this position):
- Prompt payment and dispatch of cheques
- Effective mail management
- Clean offices, printers well maintained, stationery management
Resources Responsible for:
Direct Reports (Jobs reporting to this position):
Internal:
- Accounts
- Claims
- Branches
- Administration
- IT
External:
Relevant Experience:
At least 2 years of relevant experience
Academic Qualifications:
Professional Qualifications:
- Para-legal
- Certificate in business Management practice is an added advantage
Key Job Skills (specific to the job):
- Accuracy
- Coordination skills
- Time management
- Multitasking skills
Insurance Skills (special Category):
General Skills:
- Communication skills
- Interpersonal skills
- Customer Service
- IT skills (fluency)
Our Competencies/Behaviours:
- Integrity
- Reliability
- Transparency
- Professionalism
- Teamwork
- Quality