Loan Officer at ASA Limited Kenya (ASA International)

A Loan Officer will be responsible for evaluating, approving, and managing loans to individuals and small businesses, often in low-income or underserved communities. The role entails direct client interaction, financial analysis, and field visits to ensure responsible lending and timely repayment.

Responsibilities:

• Complete group formation in a new area within a maximum of 6/7 months after joining.
• Remain responsible for overall activities of 15 - 20 groups, where each group consists of 15-30 members and the total number of borrowers is 400-450 and/or may be set by management.
• Oversee 3/4 groups per day five days of the week except Saturday and Sunday and collect weekly savings and installments as per determined rates/rules.
• Take the initiative immediately for collection of the installment whenever a member expresses his/her inability to repay the credit installment due to any special reason, may be through staying at the borrower’s house until recovery or arbitration. Inform the BM instantly about the default.
• Prepare the half-yearly plan in advance for disbursing credit to the organized groups and submit it to the BM.
• Process loan disbursement following the set rules and remain responsible in case of any irregularities.
• Ensure proper utilization of credit by client after loan disbursement.
• Maintain credit accounts-related forms/registers correctly on a daily basis. Avoid alterations/corrections or use of white ink on the accounts-related documents.
• Deposit the money collected from the groups as credit installment, and service fees to the branch accounts without any delay. Keeping cash in hand is a punishable offence.
• Fill up the loan application form, daily realizable and realized information sheet.
• Give necessary entries to AMBS on daily basis.
• Take necessary motivational initiative and conduct activities for keeping up high moral of the clients towards organization.
• Discharge special responsibilities assigned by the supervisor for the interest of the organization.

Qualifications:

• A relevant diploma or university degree.
• Prior experience in a lending environment.
• Able to meet set targets within the time frame.
• Very strong attention to details and good follow through.
• Unrelenting perseverance, personal integrity, and critical thinking skills.
• Excellent verbal and written communication.