Local IT Support Specialist at Kuehne + Nagel

Your Role

• Responsible for providing training and support for end users for IT requirements in an effective and efficient manner within the organization

Your Responsibilities

• Provide support for any IT related problems, enable user profiles, Hardware support, check backups for users, Install new PC’s , MS Office training for new users
• Printer installations and maintenance, and Kenya User support
• Maintain and administer LAN & WAN,  and also Maintain and administrator Windows 2003 server environment
• Support and maintain all laptop and desktops and Troubleshoot general hardware and software issues on all computers.
• Maintain and manage server and user back-ups and Monitor Anti-virus effectiveness to keep all computers clean
• Install and Configure a wide variety of software on all machines
• Configure email clients for a variety of mail protocols including POP, etc.
• Troubleshoot issues with other office equipment including printers, copiers, phones, etc. and Stay abreast of current technology trends

Your Skills and Experiences

• Proficiency with Microsoft environments
• Familiarity with networked anti-virus and back-up software
• Good time management, excellent communication skills
• Organization skills
• Bachelors/First University Degree in IT related field