Logistics Manager at Reckitt Benckiser

About the role

Thrive in a pivotal role as Logistics Manager within Reckitt's dynamic eCommerce team, where your strategic vision and leadership capabilities will keep our logistics operations running smoothly, smartly, and efficiently. It's not just about managing – it's about innovation, inspiration, and interconnection. You'll be the cornerstone in ensuring that every logistics operation speaks volumes about our commitment to excellence. If you're seeking a role where your contributions won't just be acknowledged but be a part of something greater, let's shape the future of logistics together.

Your responsibilities

• Craft and implement the Logistics strategy, setting the direction for the team with clarity and vision.
• Foster strong supply chain relationships with cross-functional teams and lead the collaboration with 3PL partners to maintain efficient daily operations.
• Take complete ownership of relationships with key logistics partners including 3PLs, CMOs, and other vendors.
• Drive continuous improvement, identifying and enacting efficiencies within system and process optimisation.
• Tackle stock discrepancies head-on, collaborating with external and internal warehouse teams to ensure robust processes.
• SLA setup with all service providers and KPI's managed within terms of the agreement. KPIs to be in place for all transporters, clearing agents etc, reviewed and published every month.
• Vehicle Utilization for outbound deliveries, container utilization for imports.
• Manage product life cycle and ensure no write offs.
• Maintain KEBS, PPB, PCPB & other regulatory key documentations for East Africa
• Collaborate with external stakeholders - Factories, Freight forwarders/Agents, Regulatory bodies, Bank, Shipping lines, etc as the need arises to ensure smooth export processing.
• Costs within budget - Optimal freight in cost management
• Ensure monthly account are managed and paid within agreed timelines.  KPI:  No outstanding payments to suppliers; measure on monthly basis and transparently
• Ensure all Tariff and duties are correctly classified and paid accordingly.
• Clear trackers and KPIs in place for all FO, FI and WH activities. All properly managed and controlled with clear actions to meet business expectations.                                                                                    
• Ensure no non-conformance incidents on all service providers/ suppliers.
• All audit compliance in Logistics space are met, ensure all SOPs, work instructions are in place and reviewed regularly and strictly adhered to.
• Succession planning and development plans for all subordinates.  Regular PDRs discussions completed and captured.

The experience we're looking for

• Demonstrable experience in warehouse operations with strong business acumen and a capacity for blending commercial and technical responsibilities.
• High proficiency in continuous improvement processes, financial management, and driving service KPIs.
• Solid track record of collaboration with supply community, business units, and external partners to deliver service excellence.
• Ability to effectively communicate at all levels with internal & external stakeholders and suppliers.
• Advanced in Excel, Word and PowerPoint.
• Must be highly analytical.
• High attention to detail
• Excellent Communication skills.
• A bachelor’s degree in supply chain management, business administration, logistics or any other business-related field.
• A minimum of 5 years’ experience in Warehousing and freight management preferably in FMCG, Logistics companies and experience in managing 3P.