Logistics Operations Executive at Frank Management Consult Ltd

Roles & Responsibilities:

• Coordinating information between client and the company's clearance department.
• Quoting rates to clients. Follow ups on quoted orders.
• Sourcing rates from overseas suppliers.
• Ensuring timely clearance of cargo, by staying up to date with each stage of the shipment clearance process.
• Tracking and updating clients on arrival of cargo.
• Keeping and updating the record of ongoing and upcoming shipments.
• Following up with the transport department regarding delivery date/time.
• Mid-level crisis management e.g. Delays in delivery, Unforeseen charges and penalties incurred due to incomplete/insufficient documentation of shipment, Discrepancies in quoted rates to clients due to weight change / commodity difference / penalties and delays at POL or GRI occurrence at POL.
• Mid-level client management e.g. 1-to-1 interactions with applicable clients, Creating and maintaining a healthy working relationship with existing and new clients, Ensuring accountability and credibility with clients.
• Reconciling past shipment particulars with reference to the shipment report, at the time of monthly/quarterly/annual account reconciliation/fact finding process.

Minimum Requirements:

•  Bachelor's degree, additional degrees / certificates / diplomas would be a big plus point.
• 2 years work experience,in the shipping/ Freight industry with a good understanding of customs clearance procedures at JKIA / Mombasa port.
• A basic understanding of pricing / quoting and negotiations.