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  • Posted: Mar 22, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of stock and unreliable delivery. 
    Read more about this company


    Loss Control Supervisor

    Job Purpose:

    Provides overall coordination and management of loss control and security Staff at the assigned Warehouse. He/she is in charge of ensuring effective Loss Control Management systems and reporting at the branch and ensure optimization of all security inputs.

    Key Performance Indicators (KPI’s)

    • Effective shift management and supervision of all loss control & security staff in the store.
    • Proactive approach towards loss minimization.
    • Timely capturing and submission of branch loss control comprehensive reports.
    • Propper implementation of company standard operating procedures especially security-related.

     Duties and Responsibilities:

    • Supervises all loss control and security staff in the assigned warehouse to ensure the company rules, policies and standard operating procedures are always followed by everyone.
    • Identify hazards and security risks in the warehouse and raise them to management for necessary action.
    • Train your team and always keep it motivated and focused on attaining set goals and beyond.
    • Conduct Tuk Tuk and third-party vehicle inspections on weekly basis and maintain records for the same.
    • Reconcile all TRQs as will be shared from HQ against branch records and submit report on any matters arising on daily basis.
    • Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
    • Investigate known or suspected internal & external theft, or vendor fraud.
    • Collaborate with law enforcement agencies to report or investigate crimes within the assigned branch.
    • Testify in civil or criminal court proceedings when called upon by management.
    • Conduct store audits to identify problem areas or procedural deficiencies e.g. alarm system, perimeter walls, store arrangements, CCTV etc.
    • Identify and report merchandise or stock shortages/stock-outs to the warehouse management team for necessary action.
    • Maintain documentation or reports on loss prevention-related incidents.
    • Perform covert surveillance and of areas susceptible to loss, such as receiving areas, Dispatch areas, stock room, refuelling areas, and driver delivery points.
    • Prepare and submit written reports on loss control investigations as they arise.
    • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms or locks and shutters.
    • Conduct third checks on stocks being delivered by suppliers to detect or deter any form of collusion to under-receive.
    • Identify and report safety concerns to maintain a safe working environment for all employees.
    • Form, chair and maintain a fire and safety team in the warehouse
    • Maintain confidentiality of proprietary information for the company
    • Report all unethical behaviour in the warehouse to the company top management.

    Job Requirements:

    • A Diploma in security or criminology or any other related course;
    • Computer Literacy is mandatory;
    • 5 years experience in loss prevention or security industry;
    • FMCG Distribution outlet set up that involves a lot of goods and vehicle movement. Data and all dispatch documents are displayed and maintained on a digital platform thus this heavily requires conversance with IT.

    Skills & Competencies:     

    • Leadership skills
    • Computer skills
    • Detail-oriented, preventative outlook and vigilant
    • Good physical condition, as this position may require a lot of walking and standing
    • Team player
    • Strong verbal and written communication skills
    • Observational and Analytical skills
    • Interrogative skills
    • Understanding safety processes and procedures
    • Ability to respond well to emergency situations
    • Good character beyond reproach, high integrity and a clean criminal record
    • Can Work under minimal supervision
    • Objective mind and result oriented
    • Must be physically fit.
    • Must Uphold proper personal grooming
    • Tech Savvy.

    Apply by: April 4, 2023

    Method of Application

    Interested and qualified? Go to Kyosk Digital Services on to apply

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