M&E/Performance Metrics Officer - Out of School Youth (OOSY) Product at Educate!

Data Collection support and Coordination (40%)

• Support the Senior Performance Metrics Coordinator in ensuring timely and high-quality reporting by Community Engagement Assistants (CEAs) and Trainers across each bootcamp cycle-including awareness reports, acquisition reports, attendance tracking, business milestones, and training quality assessments.
• Support Senior Performance Metrics coordinator on all M&E printing and procurement to ensure timely delivery and high quality of M&E materials
• Support Senior Performance Metrics coordinator to conduct regular  training on M&E Tools and systems and ensure that M&E Tools and systems are  properly tested before we roll them out.
• Coordinate with frontline teams to ensure timely completion of monitoring responsibilities, including proactive follow-up with staff and their supervisors when data is missing or submitted inaccurately.
• Ensure production of timely and accurate Monitoring data through managing processes of data tracking and data cleaning
• Support Senior Performance Metrics coordinator to ensure coordination between M&E,  Field OPs & Program Team for harmonized implementation of all field activities
• Support on data collection for miscellaneous projects, both within and outside the M&E department, as needed.
• Conduct M&E field visits to support frontline teams  and ensuring that they are using M&E tools effectively
• Serve as a resource person for frontline teams on M&E

Performance Metrics System Maintenance (20%)

• Support Senior Performance Metrics coordinator to maintain up-to-date monitoring tools, reflecting any changes to program design or KPIs.
• Support the maintenance of Reporting System on SurveyCTO, Google forms, Textit, etc.
• Ensure the youth database is up-to-date.

Data analysis and reporting (20%)

• Apply performance metrics principles and best practices to prepare regular communications for frontline teams, including automated progress reports that track the completion of program activities.
• Support Senior Performance Metrics coordinator to ensure accurate compilation and timely publication of M&E reports, including funnel level  Monitoring Report as well as the timely and accurate maintenance of the performance metrics Dashboards.
• Support the Senior Performance Coordinator during data analysis and independently run some analysis and generate reports.

Performance metrics Data Quality Checks (20%)

• Review data submitted through M&E reporting systems, identify and correct any data collection errors.
• Support Senior Performance Metrics coordinator to ensure production of timely and accurate Monitoring data through conducting data quality checks
• Collaborate with the Senior Performance Metrics Coordinator to compile data error rates by CEAs, FOAs, and Trainers, and provide timely, individualized feedback to support data quality improvement. 

Who You Are: 

• You’re a data-driven problem solver with a passion for impact. With a degree in Social Sciences, Statistics, or a similar field, and 1–2 years hands-on experience.
• You bring more than just skills—you bring purpose.
• You’re fluent in tools like Google Forms, SurveyCTO, and Excel, and you’ve got the analytical chops to navigate SPSS, STATA, or R with confidence.
• You are organized, detail-obsessed, a natural communicator and thrives in fast-paced environments where your insights drive real change.
• Familiarity with youth livelihood programs or experience with Educate!’s Programs is an added advantage.