M4N/MFI Program Manager at TechnoServe Kenya

Program Description:

• The Inspiring Good Nutrition Initiatives Through Enterprise (IGNITE) will build on the foundations of the Technical Assistance Accelerator Prelude (TAAP) program to achieve increased motivation and fortification capability of millers leading to increased proportion of fortified staple foods and conversion of a critical mass of millers to improved FF practices across at least eight countries.
• IGNITE will facilitate the activation and expansion of a catalytic collective impact initiative – the Millers 4 Nutrition (M4N) coalition – to globally coordinate and locally implement an ultimately sustainable model for delivery of technical assistance (TA) and other services to millers. These TA services, and associated engagement platforms, will establish business cases and motivate and develop capabilities of food processors to improve their performance in the fortification of selected staple foods and condiments, and thereby to achieve large-scale and relevant (contributing to the diets of large proportions of populations in countries where staple FF has been identified as part of national nutrition strategies) coverage on a sustained basis. The IGNITE program will be implemented in eight priority countries namely Bangladesh, Ethiopia, India, Indonesia, Kenya, Nigeria, Pakistan and Tanzania.

Primary Functions & Responsibilities:

Reporting to the Deputy Program Director, the Program Manager’s duties and responsibilities will include:

M4N Stakeholder Engagement:

• Working along with the Partner Liasion Manager and other relevant team members, coordinate the drafting, management, and dissemination of membership documentation such as graduation criteria, NDAs, and marketing materials.
• Work with country program teams to steward M4N members in their user experience including member onboarding and profile management.
• Lead the coordination of miller facing M4N meetings and feedback sessions such as the Miller Advisory Group (MAG).
• Support in stakeholder coordination at multiple levels – from country program teams to global corporate representatives and local industry partners in multiple geographies to advance the objectives of the Millers 4 Nutrition (M4N) Initiative.
• Work with Partner Liasion Manager and web developers to enhance the inititiative’s interactive portal by coordinating inputs on the design of M4N member profiles and managing the overall experience on an ongoing basis across program geographies- providing recommendations for continuous improvement.
• Actively manage stakeholder registration and access requests for other components of the program’s integrated digital toolbox (i.e M4N Knowledge Hub and Fortification Index portals)
• Support partners in accessing key information, facilitating collaboration and ensuring efforts are aligned with high–level strategic advocacy and engagement priorities.
• Work with web developers to compile required content and monitor overall progress related to the building of digital platforms. 
• Provide support with content development for concept notes, implementation plans, and conducting market research.
• Plan, organize, and participate in project meetings, workshops, seminars, and stakeholder events
• Support Deputy Program Director on a needs basis and other strategic program operation tasks
• Leading M4N Advisory Board (MAB) covenings and report-outs
• Serving as the Secretariat to the M4N Steering Committee (preparing meeting materials and reports).
• Support in the training of country office teams in the skills they need to adopt new and current knowledge systems, such as branded templates for communication and training modules.

Fortification Index (MFI/ KMFI) Coordination and Expansion

• Support the country program teams by providing overall program management across all aspects of MFI expansion and implementation and applying institutional knowledge to drive strategic engagements, troubleshoot processes, and identify opportunities to enhance value add that is pertinent to target geographies.
• The Program Manager will have a varied role as a project tracking support officer, data analyst, and meeting note taker. He/ She will be responsible for setting-up regular team meetings and ensuring any deliverables are produced in a timely manner
• The Program Manager will support the program team with the identification and management of external service providers and consultants, such as those tasked with leading communications/stakeholder engagement, web portal development, and technical leads

Basic Qualifications:

• Bachelor's Degree + 7 years relevant experience OR Master's Degree + 5 years relevant experience (International relations, development, economics, business administration, or other relevant subjects)
• 5 years of experience with knowledge management and communications methods and approaches in an international development context
• Strong project management skills including the ability to anticipate demand and manage multiple tasks and projects while meeting tight deadlines.

Preferred Qualifications:

• Outstanding written communication skills including prior experience writing and editing donor-facing deliverables.
• Entrepreneurial mindset and passion for identifying gaps and proposing solutions for continuous improvement.
• Detail-oriented with strong organisational skills.
• Proven team player with strong interpersonal and cross-cultural skills.
• Excellent computer skills in Word, Excel, PowerPoint and Internet.
• Detail orientation, including strong organisational, analytical and quantitative skills.