Maintenance Supervisor at Karen Country Club

• The role of a Maintenance Supervisor is to coordinate the installation, maintenance and repair works in the Club and the Residences, management of staff in the department, regular inspection of sites, maintain equipment and assign workers to various projects and assignments.

Duties and Responsibilities

• Lead all maintenance processes and operations, plan and manage all repair and installation activities. Document and prepare daily progress reports and maintenance work logs.
• Ensure compliance with the overall business objectives and growth strategies.
• Meticulously plan to ensure all services & upgrades are performed with the least disruption to operations. Ensure maintenance works are resolved in time or repaired timely minimizing guest disruption.
• Assign repair schedules and assist in evaluating repair cost estimates.
• Respond appropriately to emergencies or urgent maintenance matters as they arise and ensure closure. Assist in managing projects and coordinating contracted works ensuring adherence to the safety measures and deliverables in the SLAs.
• Put in place a plan to ensure all rooms repair and maintenance issues are resolved before check -ins and after check-outs at the Residences..
• Manage the process of continual improvements in the set-up of events, and facilities.
• Implement use of job cards/requisition form for repairs &maintenance works done ensuring they are approved by relevant Supervisors/HODs.
• Ensure all departmental standards, processes and legislative requirements have been adhered to in maintenance work. e.g., Permits from Country Government etc.
• Ensure the health and safety rules and regulations are always adhered to by the staff, casuals, and contractors.
• Ensure implementation of OSH and ISO safety recommendations and or SOPs.
• Establish root cause of emergency maintenance needs and put in place long term mitigation measures.
• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement of the same.
• Ensure quality of products supplied by vendors for the department's use are of quality and of the expected standards.
• Set a daily monitoring plan for all water heating systems and water dozing points.
• Set goals and objectives for staff and support staff development and capacity building efforts.
• Assist in managing and review employee performance.
• Deliver training to the staff in the department.

Required Professional Qualifications and Experience·

• Diploma in Electrical/Electronic Engineering.
• Level I, II III trade tests.
• A minimum of minimum of 4 years' experience in maintenance operations and supervisory experience in a busy hospitality establishment.

Personal attributes & Functional Skills

• Occupational safety knowledge and skills
• Excellent interpersonal skills
• A good planner with exceptional organizational and admin skills.
• A good negotiator with problem solving skills.
• Good understanding of the technical features of plumbing, carpentry, and electrical systems.
• Strong knowledge facilities machines and equipment.
• Leadership skills, Team player, good communication skills, Reliability and Flexibility.