We are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors.
Our objective is to offer the best People Flow® experience by developing and de...
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Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
Responsible for accurate and real time back reporting of work performed
Maintain excellent relationships with the customers, the contact person and end-users on site
Manage the site environment during service operations
Identification of site risks, and timely communication of any such occurrences
Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenish orders
Submit time sheets based on the execution
Skills & Experience
Minimum 3 years of experience in the elevator - escalator industry is a must
Experience on KONE and non-KONE equipment skills is desirable
Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent