Manager, Asset Finance Credit Approvals at NCBA Group

Job Purpose Statement

• The purpose of the role is to implement a robust credit management framework within the asset   finance Credit Approvals unit. The holder will be responsible for making decisions on asset finance retail lending proposals as per delegated authority, and in line with the Credit Risk Management policy and the asset finance Product Guideline.
• The primary accountabilities will include maintaining a quality asset finance loan portfolio and minimizing potential losses through provisions.
• The job function will also be expected to provide leadership to a team of assistant managers and/ or officers, and establish a conducive work environment that contributes to staff satisfaction with attention to team development and productivity.

Key Accountabilities (Duties and Responsibilities)

Perspective     % Weighting

(to add up to 100%)    Output

Financial 20% 

•  Manage and Ensure that asset  Finance retail  Business provisions are maintained at the prescribed and budgeted level by minimizing the risk of loss/ bad debts through prudent lending practices and pro-active management of Early Warning Signs on accounts.
•  Manage and Maintain a quality asset finance  loan portfolio in line with set benchmarks for the Performing, Watch and NPL book
•  Regular review of performance indicators (including First Instalment Defaults and Early Indicators) on the asset finance  portfolio to identify any causes of concern arising from credit decisions.
•  Obtain and manage appropriate and timely MIS on excesses and loans in arrears for purposes of pro-actively managing exposures with minimal loss to the bank. This will include periodical reviews with RMs/ROs for purposes of un-banking/ securitizing or at worst down-grading the accounts where appropriate.
•  Improvement in bank returns through minimization of revenue leakage or identification of additional revenue opportunities, and through deal structuring and offering appropriate products.
•  Adhere to departmental cost/budget targets.
•  Identify, cross-sell, and exploit available opportunities that will translate to increased business and revenue growth.

Internal business processes 40%

 Appraisal of Credit Requests

•  Manage  and Evaluate credit proposals and applications from Branches and the asset finance Business Unit. Decision on those within the Management Delegated Limits and submit the ones above delegated authority to the appropriate approval level with support/necessary comments.
•  Manage and Ensure that credit proposals and applications submitted comply with the Credit Policy and CBK Prudential Guidelines, ensuring that breaches are identified, mitigated and approvals obtained at appropriate levels.
•  Manage and Evaluate to understand risks associated with individual transactions, products, securities, and borrowers including the industries they operate within.
•  Manage and ensure to Provide a high level of service to the internal customer based on accuracy, responsiveness and turnaround time (TAT).
•  Provide periodic reports on loan book performance as requested.

Policy Development & Review

•  Reviewing and managing existing Asset finance and IPF Policies, Procedures, Templates, Scoring Models, and Product Programs to ensure consistency with agreed credit practices, including the CBK Prudential Guidelines.
•  Managing the  process to ensure a consistent approach in assessing asset finance   facilities by developing/ reviewing relevant risk assessment templates for use by the Business.

Others

•  Regular stakeholder training and capacity development
•  Achieve satisfactory ratings and outcomes from Internal Audit and Enterprise Risk Management / Quality Assurance

Customer Experience 25%     

•  Adherence to Departmental Service Level Agreements (SLAs)
•  Enhance Customer Experience by achieving set benchmarks in Customer Satisfaction Index (CSI) and Net Promoter Score (NPS)

People and Culture     15%     

• Provide leadership and build a high performance employee culture
• Competency development through coaching and on-the-job training. Identify training needs and capacity gaps.
• Performance Management
• Succession Management
• Leave Management
• Employee Retention
• Achieve set employee satisfaction benchmarks in the Employee Engagement Index

Decision Making Authority /Mandates/Constraints: the decisions the position holder is empowered to make (Indicate if it is Operational, Managerial or Strategic). Please also highlight any budgetary control responsibility if applicable for the role.

Operational

• NEW LENDING – As per approved limits
• RENEWAL WITH NO CHANGE – As per approved limits
• RESTRUCTURES – As per approved limits
• LENDING FOR INSURANCE PREMIUM FINANCE – As per underwriters Limit.

Strategic

• Strategic planning and formulation of an aligned Credit Risk Management Strategy within asset finance.
• Portfolio Performance
• Projects

Managerial

• Managerial decision making (without budgetary control responsibility)
• People Management, Performance Reviews, Work Schedules

Ideal Job Specifications

Academic:

•  A Bachelor’s degree in Business Management with a bias in Commerce, Accounting, Economics or Finance.
•  An MBA or Masters’ degree will be an added advantage.

Professional:

•  Professional accounting qualification i.e. CPA or ACCA
•  Qualifications in Credit Management and Analysis (those pursuing will be considered)

Desired work experience:

•  4 years’ banking experience with at least 3 years covering Credit Analysis and Credit Risk Management.
•  Knowledge of various Bank departmental functions i.e. Corporate, Asset Finance, Consumer, SME, IB, Business Remedial Management, Operations, Trade Finance, Treasury, and Credit Operations (including Securities and Credit Administration).

Ideal Job competencies

Technical  Competencies

Financial Acumen      

•  Able to analyze and interpret financial data to make appropriate business suggestions and decisions.
•  Understands the connection between operations and financial performance.
• Product Knowledge   
•  Broad based working knowledge of all products offered by the bank (breadth and depth).
•  Ability to combine different product offerings to create value-adding solutions for customers.
• Industry Knowledge   
•  Accepted and embedded in the industry within customer, regulatory, supplier, distributor, and/ or government space through multiple levels of engagement and various industry bodies, forums, etc. 
•  In tune with anticipated developments within the industry and is positioned to influence the same for the benefit of the institution.
•  Shares insights on industry trends; identifies opportunities that can be exploited and concerns to be avoided / mitigated against.
•  Reference point and mentor for customers, colleagues, partners, government, etc.

Credit Analysis

•  Proficient in undertaking a comprehensive credit analysis including but not limited to industry/market/competitor risk; management/owner risk, financial statement analysis, cash flow analysis, etc., to determine the customer’s creditworthiness
•  Assigning appropriate risk rating as per the credit policy, and proposing the most appropriate loan structure to address the customers’ needs matched to the repayment sources and collateral cover.