Manager, Banking Systems Integration and Support at HF Group

Overall Job Purpose

The Manager Banking Systems Integration and Support will be working closely with Business, Operations and other relevant teams within the bank, in order to ensure optimal performance of enterprise systems.The job holder will also ensure proper deployment procedures are followed, ensure availability of integration services for consumption by channels, ensure documentation of integration services as per industry standards  and ensure license compliance for enterprise systems.

Principle Accountabilities

• Host to Host (H2H), 3rd Party systems and Core Banking Integrations using different consumer protocols through Enterprise Service Bus (ESB)
• Support and maintenance of ERP modules running within the bank for optimal performance
• Core Banking system and related modules Support and Maintenance through integrations and enhancements where applicable
• Digitization of Banking Systems and Back Office processes of the Core Banking System, Enterprise Systems, Digital Channels and other Support Applications such as Clearing, Custody among others
• Documentation of Banking Systems’ operational procedures, System Policies and Standards for reference and compliance. Ensure that they are in place, reviewed and updated
• Ensuring optimal performance and uptime of integration points between enterprise systems in order to meet industry standards of acceptable TPS (Transactions Per Second) through the implementation of load testing procedures for API’s using relevant tools like soapUI, POSTMAN, JMETER among others and cascading the same to support and development teams.
• Ensure access to integration points and services by third party systems via an Application Programming Interface (API) gateway
• Ensure all Enterprise Service Bus (ESB) integration services are built and documented according to the defined industry standards and conform to best practice.
• Provide and manage storage, access of data and quality consumption of data by analytics and data warehousing tools.
• Coordinate users and service providers of Enterprise Systems in resolution of issues through reporting, tracking and enhancement
• Ensure real-time monitoring of enterprise systems performance by monitoring their KPI’s through an automated monitoring and event notification system.
• Ensure development and maintenance of a FAQ for all enterprise systems and cascading of the same to relevant teams.
• Ensure availability of UAT environments for all Enterprise Systems to enable testing of new solutions.
• Implement automated testing and deployment tools for realization of full DevSecOps environment.
• Analysis, Troubleshooting and Resolution of raised issues by users across the Bank and external customers, within agreed Service Levels.
• Ensure BCP for all Banking/Enterprise Systems by running periodic tests for compliance.

Minimum Qualifications, Knowledge and Experience

• An IT related degree from a reputable institution.
• Certification in any of the following java programs: Java, Spring boot, Apache Camel.
• A minimum of 6 years’ experience in supporting a busy ICT environment with thorough knowledge of banking operations, system procedures and programming. Should have minimum of 5 years’ experience in Banking Systems and Digital Delivery Channels integrations
• 5 years’ experience in delivering projects within the financial sector with a minimum of 3 years as a Business Analyst, Systems Analyst or Test Analyst.
• Preparation of functional requirements specifications and assisting in the conversion of these into technical specifications.
• Team and or people Management

Key Competencies and Skills

• Knowledge of Operating Environments – LINUX, UNIX, Windows Server.
• SQL query writing skills, programming – preferably java, design and analysis of system workflows, database administration, and system administration.
• Experience designing and working with multi-layered architectures (UI, Business Logic Layer, Data Access Layer) along with experience with service-oriented architectures (SOA)
• Integration Experience specific to Web Services and APIs (SOAP, REST, HTTPS, XML, etc.)
• Experience in supporting SAP Systems.
• ITIL Certification