Career Opportunities at HF Group

Overall Job Purpose

The Middle Officer - Asset Finance will be responsible for:

• Coordinating activities from all Motor Vehicle dealers, Insurance Companies, Brokers, Agents and direct customers.
• Coordinating all Car tracking companies and follow ups on all matters relating to tracking of motor vehicles
• Liaise with internal functional partners to ensure support to Relationship Managers and clients are adequate and prompt.
• Undertake Quality Assurance of the Asset Finance applications on the forms and call backs where applicable
• Coordinate the Dealer activities and confirm their documentation
• Ensure compliance with the Lending policy of the Bank, with regard to the insurance premium finance and Vehicle and Asset Finance loan products.

Principle Accountabilities

• Following up with Insurance Companies to ensure timely payment of refunds on cancellation of Insurance Premium Finance facilities
• Ensure timely preparation and submission of accurate management reports
• Confirming that tracking devise is installed and working.
• Confirm Initial Transfer by customer has been done on TIMS
• Ensure all documents are in place as per checklist.
• Check if the client has executed the letter of offer
• Check if the client has executed security agreement, chattels agreement (dealer to sign dealers’ invoice) and relevant forms.
• Confirm whether the Arrangement fee, chattels fee and legal fee has been recovered and the clients account has enough funds for transaction fees where necessary.
• Confirm whether the dealer has transferred ownership of the vehicle to the joint names i.e. bank and borrowers name (dealer to provide transfer of ownership print out & receipt)
• Confirm the client has accepted ownership of the new vehicle and provided a print out of NTSA acceptance page. Check to confirm that the person to collect the logbook is a bank official
• Follow up and confirm receipt of original logbook from the dealer
• Undertake Call backs with dealers to confirm receipt of final invoice and account details
• Confirm that the vehicle has been fitted with a tracking device for the term of the loan by a company in the Bank’s panel (tracking certificate). Check on the tracking system to confirm the vehicle is actually tracking.
• Confirm dealer documentation (Certificate of incorporation /ID and Pin certificate) has been provided.
• Confirm client has filled Credit life & Motor Insurance Proposal form

Minimum Qualifications, Knowledge and Experience

• University degree in a business related field.
• Professional Qualifications in Accountancy and or credit
• At least 3 years banking experience in Asset Finance Management
• Proficient in Microsoft Office applications
• Conversant with all Asset finance related matters
• Strong appreciation of banking operations in Kenya

Key Competencies and Skills

• Good networking skills within the Motor Industry
• Team Work and Interpersonal skills.
• Integrity and Professionalism, Communication Skills
• Ability to work independently under strict deadlines.

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Overall Job Purpose

The Asset Finance Manager will be responsible for:

• Developing and managing the growth of the Asset Finance and Insurance Premium Finance products in the bank.
• Coordinating activities from all Motor Vehicle dealers, Insurance Companies, Brokers, Agents and direct customers.
• Coordinating all Car tracking companies and follow ups on all matters relating to tracking of motor vehicles
• Principal contact for all asset finance related issues in the bank

Principle Accountabilities

• Growth of income from Asset Finance and Insurance Premium Finance products and services
• Growth of customer base for Asset Finance and Insurance Premium Finance products and services
• Liaise with internal functional partners to ensure support to Relationship Managers and clients are adequate and prompt.
• Oversee the Asset Finance and Insurance Premium Finance lines of business for the bank
• Review the Bank’s Asset Finance and Insurance Premium Finance offerings (packages) and appropriate pricing strategies for the target market segments.
• Assist in developing annual business plan and annual sales targets that will ensure HFC commands desirable market share within the Asset Financing and Insurance Premium Finance market segment.
• Develop and implement promotion programmes to enhance demand creation for the Bank’s Asset Finance and Insurance Premium Finance offers and accelerate business growth. This includes internal and external promotion programmes.
• Coordinate sales channels through Relationship Managers and Branch network to drive the growth of Asset finance and Insurance Premium finance volumes
• Training all branches and support departments on Vehicle and Asset Finance and Insurance Premium Finance products to ensure uniform knowledge levels
• Organizing and hosting customer/supporters functions in recognition of business support
• Attending customer/supporters function on behalf of the bank and representing the bank in industry functions where required
• Managing the relationships between the bank and the different stakeholder in the Asset Finance and Insurance Premium Finance value chain namely: Insurance Companies, Insurance Brokers, Insurance Agents, Motor Dealers and Asset Dealers.
• Managing all customer queries and establishing feedback monitoring mechanisms to ensure customer satisfaction
• Supervising the Department’s Administrative role to ensure both internal and customer service standards are strictly observed and maintained
• Ensuring that the insurance premium finance and Vehicle and Asset Finance loan portfolio is closely monitored and where default or anomaly is detected
• Following up with Insurance Companies to ensure timely payment of refunds on cancellation of Insurance Premium Finance facilities
• Prepare sector reports as part of market assessment/business screening.
• Implement processes and procedures that ensure on-going compliance with requirements of relevant risk management systems and policies for Vehicle and Asset Finance and Insurance Premium Finance line of business.
• Ensure compliance with the Lending policy of the Bank, with regard to the insurance premium finance and Vehicle and Asset Finance loan products, timely reconciliation of suspense and income accounts
• Ensure timely preparation and submission of accurate management reports
• Cross sell the other bank products to the customers and non-customer

Minimum Qualifications, Knowledge and Experience

• University degree in a business related field.
• Professional Qualifications in Accountancy and or credit
• Master’s degree in a business- related field will be an added advantage
• At least 7 years banking experience in Asset Finance Management
• Proficient in Microsoft Office applications
• Fully conversant with all Asset finance related matters
• Strong appreciation of banking operations in Kenya

Key Competencies and Skills

• Good networking skills within the Motor Industry
• Team Work and Interpersonal skills.
• Integrity and Professionalism, Communication Skills
• Ability to work independently under strict deadlines.
• Demonstrated good planning and organization skills.
• Report writing and presentation skills.

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Overall Job Purpose

The Manager Banking Systems Integration and Support will be working closely with Business, Operations and other relevant teams within the bank, in order to ensure optimal performance of enterprise systems.The job holder will also ensure proper deployment procedures are followed, ensure availability of integration services for consumption by channels, ensure documentation of integration services as per industry standards  and ensure license compliance for enterprise systems.

Principle Accountabilities

• Host to Host (H2H), 3rd Party systems and Core Banking Integrations using different consumer protocols through Enterprise Service Bus (ESB)
• Support and maintenance of ERP modules running within the bank for optimal performance
• Core Banking system and related modules Support and Maintenance through integrations and enhancements where applicable
• Digitization of Banking Systems and Back Office processes of the Core Banking System, Enterprise Systems, Digital Channels and other Support Applications such as Clearing, Custody among others
• Documentation of Banking Systems’ operational procedures, System Policies and Standards for reference and compliance. Ensure that they are in place, reviewed and updated
• Ensuring optimal performance and uptime of integration points between enterprise systems in order to meet industry standards of acceptable TPS (Transactions Per Second) through the implementation of load testing procedures for API’s using relevant tools like soapUI, POSTMAN, JMETER among others and cascading the same to support and development teams.
• Ensure access to integration points and services by third party systems via an Application Programming Interface (API) gateway
• Ensure all Enterprise Service Bus (ESB) integration services are built and documented according to the defined industry standards and conform to best practice.
• Provide and manage storage, access of data and quality consumption of data by analytics and data warehousing tools.
• Coordinate users and service providers of Enterprise Systems in resolution of issues through reporting, tracking and enhancement
• Ensure real-time monitoring of enterprise systems performance by monitoring their KPI’s through an automated monitoring and event notification system.
• Ensure development and maintenance of a FAQ for all enterprise systems and cascading of the same to relevant teams.
• Ensure availability of UAT environments for all Enterprise Systems to enable testing of new solutions.
• Implement automated testing and deployment tools for realization of full DevSecOps environment.
• Analysis, Troubleshooting and Resolution of raised issues by users across the Bank and external customers, within agreed Service Levels.
• Ensure BCP for all Banking/Enterprise Systems by running periodic tests for compliance.

Minimum Qualifications, Knowledge and Experience

• An IT related degree from a reputable institution.
• Certification in any of the following java programs: Java, Spring boot, Apache Camel.
• A minimum of 6 years’ experience in supporting a busy ICT environment with thorough knowledge of banking operations, system procedures and programming. Should have minimum of 5 years’ experience in Banking Systems and Digital Delivery Channels integrations
• 5 years’ experience in delivering projects within the financial sector with a minimum of 3 years as a Business Analyst, Systems Analyst or Test Analyst.
• Preparation of functional requirements specifications and assisting in the conversion of these into technical specifications.
• Team and or people Management

Key Competencies and Skills

• Knowledge of Operating Environments – LINUX, UNIX, Windows Server.
• SQL query writing skills, programming – preferably java, design and analysis of system workflows, database administration, and system administration.
• Experience designing and working with multi-layered architectures (UI, Business Logic Layer, Data Access Layer) along with experience with service-oriented architectures (SOA)
• Integration Experience specific to Web Services and APIs (SOAP, REST, HTTPS, XML, etc.)
• Experience in supporting SAP Systems.
• ITIL Certification