Manager Convention Centre at Mount Kenya University

Qualification (Education, Skills and Experience)

1. Minimum degree in hotel management, Business Management or any other relevant qualification.
2. Five years’ experience in a comparable position
3. Business Management or Marketing skills.
4. Experience in management of a convention or conference Centre will be added advantage.
5. Excellent organizational, team, communication and analytical skills

Duties and responsibilities

1. Supervising the operations and management of MKU Convention Centre including managing the staff and services such as, reception, marketing and multimedia facilities, sales and finances
2. In charge of managing sales and marketing operations and set the budget to ensure profits are achieved with low operating costs
3. In charge of any supplies of stocks and monitoring conference merchandises check for supplies.
4. In charge of maintaining and safe custody of all equipment’s or assets in the MKU Convention Centre
5. Work hand in hand with MKU staff cafeteria manager, accommodation manager and other relevant officers to ensure all the required services are provided to customers professionally conference center clients
6. Responsible in answering and giving feedback to customer’s queries and perform quarterly feedback mechanism on quality of service being offered.
7. Communicate regularly with the management team, prepare work schedules.
8. In charge of managing budgets and financial plans
9. Responsible for the recruitment, training, and monitoring of staff
10. Research markets to identify new clients and opportunities
11. Negotiate with external service providers and suppliers
12. Ensure all the legal, health, government and other regulations are followed and complied to.
13. Lead the marketing and sales team on various strategies in order to publicize the Centre
14. Provide bimonthly performance reports to university management through the Director Institution Planning and Administration