Manager – Fixed Rollout & Implementation at Safaricom Kenya

Reporting to the Senior Manager – Fixed Customer Solutions, the position holder will be responsible for managing and coordinating the execution and delivery of implementation projects to the fixed network to achieve the best customer experience from Planning & Design Approval to as-built delivery.

 Job Responsibilities

• Provide preliminary technical vision, direction and delivery expectations before any Fixed project to the home build is initiated.
• To Lead timely project delivery to meet Business needs and projected targets on Revenue.
• To identify and manage all project Risks such as logistical, regulatory, Resourcing and Commercial.
• To prepare and issue regular/weekly project progress reports for timely and accurate project status and decision support information to stakeholders.
• To provide quality control of Safaricom Fixed projects at all Steps of implementation & acceptance in accordance with set standards.
• To guide and provide leadership to the Implementation delivery team
• To provide supplier management, and resolution of any community and 3rd party issues.
• To ensure adherence to OHS policies and stipulated code of Conduct by all suppliers.
• To oversee and manage Fixed network infrastructure (Aerial or Underground) build
• To monitor status of material issuance for build projects.
• To coordinate acquisition of ROW, access, utility easement information from Authorities & landlords and act as the Safaricom representative.
• Support all contract transition activities including joint acceptance of the various distribution networks, hubs & sites.
• Initiation and drafting of the technical scope or requirements of new outsourced implementation services contracts.
• Continuously monitor and evaluate performance of all Implementation vendors activities against set KPIs and SLA whilst maintaining a weekly record and carrying out an analysis of the same.
• Participate in regular Quality Assurance and Performance Audits of all partners in all regions over all technologies and solutions.
• Identify key performance improvement requirements and timescales for delivery through continuous operational stakeholder meetings.
• Prudent management of the Safaricom Implementation Team of engineers

Qualifications - External

• Bachelor’s degree or above in Electrical, Electronics, Civil, Telecommunication Engineering, IT or any related field.
• At least 3 years’ Experience in a busy Telecommunications environment involved in Fiber Implementation - A bias towards Fiber To The X (FTTx) will be an added advantage.
• In-depth understanding of Transmission infrastructure deployment life cycle
• Demonstratable Knowledge in Fiber transmission technologies i.e.
• Active &Passive Optical Networks, GPON being the bare minimum.
• Inside & Outside Plant Engineering Techniques and engineering practices.
• Project Planning & Management, Supplier Management, Contract management and Quality Assurance, OSHS.