Manager-Outbound Operations at AGL- Africa Global Logistics

Based in Nairobi and reporting to the General Manager ANT, the overall purpose of the role is to lead the GLC team in the operational execution of logistics at the GLC and for all CFAO linked operations with specific responsibilities to:-

• Lead the assigned operations team at the GLC and all CFAO linked operations.
• Daily management of the teams responsible for the operations as assigned at the GLC and CFAO linked operations.
• Support building of the operational organization, the expertise, the means and ensure the standard operations processes are in place to deliver the desired services.
• Plan the efficient delivery of operational input to the clearance and handling of all orders for assigned customers.
• Coordinate the actions of the various ANT operators in order to achieve efficient delivery of assigned shipments.
• Monitor the quality of service provided to the Clients (internal as well as external) and take appropriate action to achieve the service
• Prepare accurate daily, weekly and monthly reports.
• Coordinate service delivery from approved suppliers.
• File management.
• Ensure accurate and timely documentation of all ANT customer files physically and in all approved systems.
• Ensure complete documentation of all ANT files and archiving as per set regulations for physical files as well as in EDOC.
• Follow up and close out on customer queries.
• Ensure all files are handled with utmost confidentiality and compliance to statutory requirements and company policy.
• Support credit control initiatives
• Invoice Processing / Cost control
• Receive invoices ie port, ex-warehouse, warehouse, accessory and transport invoices including ANT invoices
• Verify and process invoices for approval based on the tariff cards or LPO in case of accessories with supporting documents
• Review and validate service invoices.
• Logistics planning and tracking of all shipments
• Alignment of the logistics planning in line with customers for all goods planned to arrive, under clearance, at the yards and bonded warehouses.
• Accurate Prepare periodic reports

Profile

• Business Degree
• Diploma in Clearing & Forwarding
• Three (3) years experience in a busy Logistics environment