Managing Director at Control Union

Key Focus and Responsibilities:

Regional Strategy

• Adapt and implement regional strategies within the company aligned with local execution needs and goals, ensuring alignment with global objectives.
• Establish and track KPIs for the country entity in alignment with subregional and regional targets.
• Coordinate the implementation and enhancement of PCU Group services at local level, ensuring alignment with regional standards.
• Collect, monitor and report country sustainability performance and support clients in ESG initiatives as guided by regional directives.

Operational

• Ensure service delivery in country meets quality, timeliness and efficiency KPIs aligned with regional expectations.
• Allocate and manage national resources to support efficient service delivery.
• Implement standardized processes locally and encourage a culture of continuous improvement.
• Identifies and communicates applicable local laws and support local ICT systems and project execution.
• Champion digital tool adoption to improve national operations and client experience.

Commercial

• Lead business development efforts and key account relationships in the country aligned with regional strategy.
• Prepare and support tenders and bids at national level, contributing to regional proposals when required.
• Maintain country-level client and authority relationships and coordinate with region for multinational engagement.
• Ensure compliance with procedures in the selection of local subcontractors and suppliers and review of performance.
• Implement pricing strategies and monitor margins at national level.

Risk & Compliance

• Ensure local compliance with all relevant standards, policies, regulations and PCU Management System
• Maintain required accreditations and certifications for local services.
• Lead or support country-level risk assessments and manage incident investigation processes.
• Assumes local accountability for risk management. Develops mitigation plans.
• Ensures audit follow-up. Supports internal audits.
• Oversees HSEQ system/policies implementation, maintenance and training.
• Conducts annual management review and ensures proper execution.

Financial    

• Own P&L for the national entity and ensure financial performance against targets.
• Prepare and manage national budgets, forecasts, and local risk controls.
• Apply standardized financial practices and monitor performance and reporting deadline locally.
• Initiate and seek approval for investments and cost controls at the country level.
• Oversees local tax affairs and ensures compliance with PCU Tax Policy.
• Entity tax compliance checklist; local authority filing confirmations; risk assessment on tax exposure and documentation.

Human Resources   

• Build and maintain high-performance leadership teams at the national level.
• Foster integrity, engagement and performance excellence across country operations.
• Promote national talent development, diversity and skills-building programs.
• Conduct capacity planning to ensure workforce availability and suitability.
• Align staffing plans and personnel budget with country financial targets.
• Ensure national organization structure supports business strategy and manage necessary changes.
• Implements HR principles locally across the employee lifecycle.

Cross-functional / Global

• Coordinate communication and implementation of global/regional directives at national level.
• Lead country-level execution of global and regional programs.
• Represent national interests in regional discussions; support global forums as delegated.

Qualifications & Experience: 

Qualifications

• Bachelor’s degree in Business/Operations/Agriculture or related field; postgraduate qualification advantageous.
• Working knowledge of accreditation and compliance requirements inspection/certification/logistics.

Experience

• 8–12+ years in operations or general management, including 3–5+ years at senior level with P&L ownership.
• Demonstrated delivery of KPIs (quality, timeliness, efficiency) and client satisfaction improvement.
• Hands-on experience with audits, incident investigations and corrective actions.
• Experience building and leading cross-functional teams; capacity and workforce planning.