MD- Mobile Money at Equity Bank Kenya

Description

Our purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.  

The role holder will be responsible for leading and managing the overall business and performance of the Mobile money P&L entity. The Mobile Money Head will be in charge of analysis and defining customers, market requirements as well as trends to ensure that the business achieves it set goals which have been aligned to the group’s ARRP.

 Responsibilities

• Responsible for MFS P&L and growth of customers in line with ARRP
• Develop and expand core MFS transactional business including pricing, incentive, and distribution for customer acquisition and retention.
•  Work on main commercial drivers, optimize existing revenue streams and develop new ones.
• Coordinate activities within the Product house and Mobile money to ensure seamless integration to core banking and Omni
• Review and ensure competitive trade incentive schemes to drive and maximize MFS Revenue.
•  Provide direction in the management of agent network, ensure appropriate growth rate, incentivize, drive performance, quality, visibility, and liquidity.
• Develop a robust plan to optimize the development of the forecasted market, identify risks and opportunities.
•  Provide direction and leadership and oversees customer acquisition efforts, agent management, maintain required subscriber intake, ARPU, and acquisition incentives and minimize churn.
• Oversee execution of product roadmap that responds to customer needs in collaboration with the Equity banking, EGF and Insurance groups,
• Monitor product performance, trends and undertake corrective actions where required.
• Develop liquidity management strategy for MFS to ensure maximization of available liquidity options such as direct distribution, Super-Agent model, sub-dealer model and remote banking and leverage existing banking agency footprint.
• Provide strategic directions to position Equity Tech group MFS as the most innovative product in the region.
• Coordinate with the regulators on the implementation and updating of the industry policies and align management toward them.
• Implements and documents effective risk management policies in line with Enterprise Risk Management Framework
• Comprehensively understands all costs and revenue levers of the business unit.
• Formulate and implement detailed plans for cost optimization.

Qualifications

•  A university degree in Economics, Marketing, Finance, Management, Communications, or related disciplines; MBA will be an added advantage.
• 10 years’ experience in a similar role with 5years leadership experience in managing MFS of Fintech teams
• Experience in telecoms, e-commerce, software, finance or other related industries preferable.
• Experience working in Emerging Markets required.
• Must possess strong analytical skills, documentation, exceptional written and verbal communication skills.
• Strong leadership skills with the ability to champion change and effectively guide the implementation of new ideas.
•  Excellent organizational and time management skills.
• Demonstrated experience and success in MFS and transactional business.
• Solid knowledge of East Africa financial market and financial regulatory environment.
• Demonstrated proven skills of introducing and implementing key MFS initiatives for growth.
• Know-how of the distribution structure
• The ability to build and sustain positive business relationships internally and externally.
• Able to operate in a performance driven organization.
•  Culturally aware and adept at working across multiple geographies.
•  Good understanding of project management, particularly with business solution deployment and risk/change management.
•  Strong background in product development and agency business.
•  Qualitative and quantitative analysis skills, including use of financial models.
• Solid understanding of mobile financial services, branchless banking channels and transactional payment platforms in Emerging Markets.
• Strategic thinking, P & L management and budget driven.
• Proven leadership and people management skills.
• Excellent verbal and written communication skills